Hi, I’m
Christie McCullah
Fontana,CA
Summary
Sociable Server offering 15 years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
years of professional experience
Work History
Pizza Hut Fontana, CA
Delivery Driver
04.2021 - 02.2024
Job overview
- Prepared and prepped food for the night shift and morning shift
- Checked labels daily to maintain fresh food and discarded any out of date products or prepped food
- Worked closely with management relaying any information that may be helpful in completing food orders or any missing items that may be needed
- Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
- Stocked toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
- Provided exceptional service to high volume of daily customers.
- Cleaned counters and common areas to minimize spread of germs.
- Operated POS terminals to input orders, split bills and calculate totals.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Collected money, made change and counted out register at end of shift.
- Cleaned tables and chairs to prepare dining area for next customers.
- Trained new employees on restaurant procedures and plating techniques.
- Greeted customers, answered questions and recommended specials to increase profits.
- Promoted desserts, appetizers and specialty drinks
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Delivered fresh food to customers across local area
- Presented customers with bills and receipts to collect payment for delivered food.
- Maintained positive customer service and relationships with coworkers and customers
- Collected money, provided change
- removed outdated food products when necessary and or gave management a notice that a product will be expiring soon
Players Bar & GrillOntario , CA
Bartender
07.2010 - 05.2018
Job overview
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Planned and coordinated special events to boost customer numbers and profits.
- Trained new bartenders on drink preparation and upselling techniques
- Cleaned up spills and broken glassware
- Managed accurate money counts and processed cash and credit card transactions
A taco Joint Santa Ana, CA
Cashier Server
08.2014 - 08.2017
Job overview
- Prepped all food meats and vegetables cutting up all garnish and working close with management making special sauces and salsa
- Accepted cash and credit card payments, issued receipts and provided change.
- Preserved appearance of store by sweeping and mopping throughout my shift
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Assisted in preparing salads, appetizers and desserts
- Served food and beverages to patrons
- Wipe down tables in between patrons.
- Filled condiments and napkin containers during slack periods.
- Took reservations and to-go orders
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Collected dirty dishes and glasses from tables
- Maintained polite and professional demeanor at all times
- Trained new employees to perform duties.
- Greeted customers
- Operated POS terminals to input orders, split bills and calculate totals.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet taking out trash and tidying up the parking lot
- Communicated with cooks and management to make sure we had enough prep for rushes and the next opening day
Education
Everest College Ontario , CA
Associate of Arts from Criminal Justice
06-2011
Skills
- Strong Work Ethic
- Positive and Professional
- Exceptional Customer Service
- Safe Food Handling
Timeline
Delivery Driver
Pizza Hut
04.2021 - 02.2024
Cashier Server
A taco Joint
08.2014 - 08.2017
Bartender
Players Bar & Grill
07.2010 - 05.2018
Everest College
Associate of Arts from Criminal Justice
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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