Christie Moretti
Hopatcong
Summary
Manager with over 10 years of experience in healthcare, specializing in team supervision across various fields. Proven skills in problem-solving, multi-tasking, and effective communication. Expertise in managing daily operations, enhancing workflow efficiency, and developing patient care strategies. Achievements include successful staff training program implementation and streamlined operational procedures.
Overview
21
21
years of professional experience
Work History
Practice Manager II
Atlantic Medical Group Pediatrics
Florham Park
07.2021 - Current
- Manages an office of 15+
- Handles projects in a timely efficient manner
- Work collaboratively with other pediatric offices
- Experience in handling 3 offices at a time during a manager shortage
- Hire, train, and monitor staff
- Manage daily practice operations
- Monitor the inventory for medication, supplies, and medical equipment
- Interact with patients’ parents and address their concerns or complaints
- Coordinate staff and physician meetings
- Collaborate with the physicians on patient experience, patient services, and patient volumes.
- Excellent organization skills
- Ability to multitask and perform well in stressful situations
- High customer satisfaction & team member engagement in my department
Administrator Assistant Services Supervisor/ Endocrine Navigator
BD Diabetes Center for Children & Adolescents
Morristown
11.2009 - 06.2021
- Company Overview: Endocrine Center- Morristown
- Coordinating and authorizing all endocrine treatments
- Navigating Medications for transgender patients’
- Problem Solving with Insurance and Manufacture companies
- Following up with patients parents on compliance with treatments
- Resolving Insurance Verification
- Knowledgeable with the Zotec’s RFI program
- Registration of new patients in the HPP and Epic Software
- Interpretation with Spanish-speaking new and current patients
- Authorizations for MRIs
- Data Collecting / Patient volume audits
- Experience with all Microsoft Programs
- Endocrine Center- Morristown
Front End/ Billing
Oncology & Hematology Specialists, PA
Denville
08.2008 - 11.2009
- Company Overview: Denville
- Started out checking charts for the doctors.
- 2 months later was switched to the billing department.
- Entering and verifying insurance information.
- One of my responsibilities is to code capture all office visits, post-Medicare payments, and translating to Spanish speaking patients.
- Denville
Desktop Manager
Morris County Duplicating
Morristown
01.2004 - 08.2008
- Manage a team of 5 people in the department.
- My responsibilities are getting all the jobs out to our customers the right way and on time, typeset, digital outputting, production, and customer service.
- I also cross-train the staff to multi-task and be able to do handle all jobs that come in.
Education
Some College (No Degree) -
College County of Morris
RandolphSkills
- Office management and coordination
- Staff and new hire training
- Project management and execution
- Data collection and analysis
- Customer service excellence
- Microsoft Office proficiency
- Team building and leadership
- Effective communication skills
- Problem solving strategies
- Time management techniques
- Employee performance evaluation
- Recruitment and hiring processes
Accomplishments
Team Index 1 for Team Engagement.
Languages
Spanish
Professional
References
References available upon request.
Timeline
Practice Manager II
Atlantic Medical Group Pediatrics
07.2021 - Current
Administrator Assistant Services Supervisor/ Endocrine Navigator
BD Diabetes Center for Children & Adolescents
11.2009 - 06.2021
Front End/ Billing
Oncology & Hematology Specialists, PA
08.2008 - 11.2009
Desktop Manager
Morris County Duplicating
01.2004 - 08.2008
Some College (No Degree) -
College County of Morris
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