Christie Moss

Work History

Pharmacy Clerk

Liberty Pharmacy

04.2024 - Current

Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
Completed cash register transactions by handling credit and cash payments using pharmacy register system.
Located and processed ready prescriptions to customers, distributed medication information documentation and facilitated medication consultations.
Organized pharmacy area to maintain clean and orderly environment.
Greeted customers at counter and provided excellent customer service.
Assisted customers in selecting over-the-counter medications and health care products.
Input patient information into computer system for prescription orders.
Processed payments for prescriptions and accurately completed cash and credit card transactions.

Billing Specialist

Bates & Bates Law Office

11.2022 - 04.2024

Identified, researched, and resolved billing variances to maintain system accuracy and currency.
Generated and submitted invoices based upon established accounts receivable schedules and terms.
Processed and verified invoices to secure accuracy of billing information.
Prepared and submitted monthly billing reports to management for financial overview.
Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
Researched and resolved billing discrepancies to enable accurate billing.
Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
Provided excellent customer service, developing and maintaining client relationships.
Developed and maintained billing procedures to make timely payments.
Monitored customer accounts to identify and rectify billing issues.
Collaborated with customers to resolve disputes.
Disbursed petty cash by recording entries and verifying documentation.
Processed vendor and supplier payments on weekly basis.
Responded to customer concerns and questions on daily basis.
Utilized various software programs to process customer payments.
Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
Processed payment via telephone and in person with focus on accuracy and efficiency.
Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
Monitored outstanding invoices and performed collections duties.
Maintained accurate records of customer payments.
Handled account payments and provided information regarding outstanding balances.
Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.

Loan Processor

Peoples Home Equaity

09.2020 - 11.2022

Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
Prepared documents for underwriting by verifying client income, credit reports, and other information.
Set up and completed loan submission packages.
Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
Assisted loan officers with origination and closing processes to fastrack procedures and promote teamwork.
Analyzed credit reports to determine eligibility of applicants and capacity for loan products.
Utilized loan origination software to process and track loan applications.
Processed loan applications and monitored progress from start to finish.
Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
Assisted customers with completing loan applications and other paperwork.

Loan Processor/Teller

First Federal Bank

09.2013 - 09.2020

Prepared documents for underwriting by verifying client income, credit reports, and other information.
Set up and completed loan submission packages.
Processed loans within various departments to achieve timely, accurate, and fair proceedings.
Provided quick turnaround times to maintain fast-past schedule.
Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
Utilized loan origination software to process and track loan applications.
Analyzed credit reports to determine eligibility of applicants and capacity for loan products.
Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
Assisted customers with completing loan applications and other paperwork.
Proactively identified solutions for customers experiencing credit issues.
Processed loan applications and monitored progress from start to finish.
Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
Disbursed cash and checks accurately while maintaining security of cash drawers.
Processed applications for new accounts.
Performed account maintenance by closing out accounts and changing customer addresses.
Referred customers to other banking departments for specialized services.
Counted, verified and handled bank deposits and armored car transactions.
Received loan and utility payments, sending funds to correct destinations.
Assisted customers with banking needs and inquiries.
Handled various accounting transactions.
Calculated fees due, interest and change for customer transactions.
Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.
Maintained friendly and professional customer interactions.

Summary

Overview

Work History

Pharmacy Clerk

Billing Specialist

Loan Processor

Loan Processor/Teller

Education

High School Diploma -

Skills

Additional Information

Timeline

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