Summary
Overview
Work History
Education
Timeline
Generic

Christie Printz

Summary

I am an administrative professional with over 10 years of client service experience working in a healthcare setting. Searching for a challenging and dynamic work environment where I can demonstrate my professional skills and my commitment to quality care and customer service. Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.

Overview

16
16
years of professional experience

Work History

Logistics Coordinator

MED TEX SERVICES
06.2018 - Current
  • Set schedules for [Number] staff by planning and designating shifts and hours.
  • Updated management and clients on progress of production.
  • Optimized organizational processes by effectively managing crew schedules while adhering to contractual restrictions.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Acted as first point of contact and set appointments for prospective clients.
  • Addressed client inquiries and updated database information.
  • Screened potential customers to determine interest and requirements for products and services of company.
  • Answered phone calls and answered questions from potential customers.
  • Handled complaints and questions, and re-directed calls to other team members.

Appointment Scheduler

ALBERT EINSTEIN MEDICAL CENTER, CENTRAL SCHEDULING
09.2017 - 06.2018
  • Perform in a high productivity, fast paced environment
  • Meet deadlines and prioritize diverse responsibilities
  • Documenting accurate and concisely in patient's charts
  • Ability to work Scheduling of all outpatient radiology testing, pre-registration process, insurance verification, referrals, prior authorizations, co pay identifications
  • Schedule for multiple locations
  • Attention to detail, excellent customer service and phone skills
  • Excellent communication with patients, coworkers, physicians, and manager staff
  • Ability to exercise judgement and make decisions
  • Knowledge of medical terminology and medical diagnostic procedures
  • Resolve any scheduling and appointment verification issues for MRI, CT, Ultrasound
  • Nuclear Medicine, Fluoroscopy, Interventional and Diagnostic Division system wide
  • Working multiply systems GE Centricity/Powerchart

MRI SCHEDULER/RECEPTIONIST

MEDICAL IMAGING ASSOCIATES
10.2008 - 09.2015
  • Provides verbal and faxed results to physician offices from transcribed reports
  • Operates computer system and reports all irregularities to Manager
  • Calls for service of office equipment if necessary
  • Cooperates with all personnel and exhibits pleasant interpersonal and telephone skills
  • Maintains a neat and orderly environment
  • Attends all in service and meet Scheduled appointments in appropriate medical systemswith patients, physicians or physician office personnel
  • Records patient data, physicianinformation, diagnoses and history when scheduling appointment
  • Ensures proper pre-authorization from managed care organizations
  • Organizes and monitors daily patient flow taking steps to fill any open slots and correctany inappropriate appointment placement information
  • Confirms appointments with each patient via telephone following completion ofverification process
  • Reports problems or irregularities to Manager
  • Greets patients at reception desk in friendly and warm manner
  • Verifies personal patient information and obtains proper signatures
  • Copies all insurancecards and claim forms
  • Answers phones and directs calls to correct personnel in prompt manner
  • Processes request for patient reports
  • 7 years' experience in receptionist, secretarial and scheduler experience in a medicalsetting
  • Excellent phone and communication skills
  • Data entry experience
  • 40 WPM typing skills
  • Knowledge of medical terminology

RECEPTIONIST

DR ANGELO DIBELLO
03.2007 - 06.2010
  • Answering phones, scheduling patients for appointments
  • Working one on one with the doctor
  • Greeting patients and visitors
  • Billing and coding
  • Sending orders to labs
  • Calling pharmacy renewing medications for patients

Education

Star Technical Institute Dialysis
1998

Timeline

Logistics Coordinator

MED TEX SERVICES
06.2018 - Current

Appointment Scheduler

ALBERT EINSTEIN MEDICAL CENTER, CENTRAL SCHEDULING
09.2017 - 06.2018

MRI SCHEDULER/RECEPTIONIST

MEDICAL IMAGING ASSOCIATES
10.2008 - 09.2015

RECEPTIONIST

DR ANGELO DIBELLO
03.2007 - 06.2010

Star Technical Institute Dialysis

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Christie Printz