Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Christie Slatton

Eldridge,AL

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Substitute Teacher, K-12

Fayette County Board Of Education
Fayette, Alabama
08.2019 - Current
  • Managed classroom behavior to maintain a positive learning environment.
  • Implemented lesson plans effectively in the absence of regular teachers.
  • Collaborated with school staff to ensure smooth daily operations.
  • Provided feedback to teachers on student behavior and performance in the classroom.
  • Assisted with classroom instruction, following lesson plans and providing additional support to students.
  • Established positive relationships with administrators, teachers and parents.
  • Enforced school policies regarding discipline, attendance, dress code.
  • Adapted teaching methods according to the individual needs of each student.
  • Provided classroom instruction outlined in teacher's lesson plans.

Licensed Insurance Agent

Allstate
Jasper, AL
07.2014 - 06.2019
  • Assisted clients with insurance policy selections and coverage options.
  • Developed and maintained strong client relationships through effective communication.
  • Processed claims efficiently while guiding clients through necessary steps.
  • Provided assistance with billing inquiries, payment processing, and customer service issues.
  • Responded promptly to customer inquiries via phone calls or emails in a professional manner.
  • Maintained accurate records of client information including contact details and policy changes.
  • Resolved disputes between customers and insurers by researching and interpreting policy language.
  • Engaged customers and provided high level of service by carefully explaining details about documents.

Sales Manager

AT&T
Jasper, Alabama
01.2005 - 07.2014
  • Managed client relationships to ensure satisfaction and repeat business opportunities.
  • Managed daily operations of sales department, including supervision of staff members.
  • Established relationships with key clients, while maintaining existing customer base.
  • Performed sales consultations and educated clients on products and services.
  • Established new accounts and serviced existing accounts maintaining professional relationships.
  • Resolved customer complaints regarding sales and service.
  • Developed strong relationships with clients to understand their needs.
  • Managed customer inquiries through various communication channels effectively.

ER Admissions Clerk

Walker Baptist Medical Center
Jasper, AL
05.2000 - 01.2005
  • Processed patient admissions and verified insurance information efficiently.
  • Managed electronic health records using hospital information systems effectively.
  • Coordinated communication between medical staff and patients for seamless admissions.
  • Assisted patients in completing necessary paperwork accurately and promptly.
  • Maintained confidentiality of all patient-related information as outlined by HIPAA regulations.
  • Answered phone calls promptly and directed inquiries to appropriate personnel or departments.
  • Performed general office duties such as photocopying documents, faxing records and ordering supplies.
  • Communicated with patients with compassion while keeping medical information private.

Education

High School Diploma -

Hubbertville School
Fayette, AL
05-1995

Skills

  • Time management
  • Relationship building
  • Telephone etiquette
  • Individualized care
  • MS office
  • Documentation procedures
  • Conflict resolution
  • Scheduling proficiency
  • Administrative duties
  • Documentation and reporting
  • Calendar coordination

Certification

  • ACT Work Keys Platinum score on Workplace documents, applied Math & Graphic Literacy

References

  • Ginger Dozier Princeton Baptist (205) 300-4689
  • Connie Kimbrell PT Orthodontics (205) 717-4393
  • Tiffany Smith SPED Teacher Hubbertville (205) 269-8633

Timeline

Substitute Teacher, K-12

Fayette County Board Of Education
08.2019 - Current

Licensed Insurance Agent

Allstate
07.2014 - 06.2019

Sales Manager

AT&T
01.2005 - 07.2014

ER Admissions Clerk

Walker Baptist Medical Center
05.2000 - 01.2005

High School Diploma -

Hubbertville School

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