Christie Steinbrecher
Port Crane
Summary
As compliance-focused professional, brings valuable experience in navigating intricate appeals and dispute resolution procedures. Known for collaborating effectively with team members to achieve high-quality outcomes and adapt to evolving regulatory requirements. Skilled in analytical problem-solving and efficient case management, ensuring timely and accurate resolutions.
Overview
30
30
years of professional experience
Work History
Appeals Specialist
Maximus Healthcare Services
NY
05.2023 - Current
- Process Medicare and Medicaid claim denials
- Analyzed complex appeal cases to ensure compliance with regulatory standards.
- Collaborated with interdisciplinary teams to develop effective resolution strategies for client concerns.
Administrative Assistant
City Of Binghamton
Binghamton, NY
10.2021 - 03.2023
- Perform routine administrative duties required for the implementation and coordination of agency programs; Organizes and maintains central filing systems and procedures; Assists in planning and administering in-service training programs; Expedites and participates in the preparation of various reports and the maintenance of records; Compiles payroll data and submits for payroll preparation and payment
- Participates in the collection, tabulation, and analysis of statistical and financial data relevant to the various programs undertaken; May author routine correspondence required for the daily operation and implementation of the program undertaken
- Coordinated office operations to enhance workflow efficiency and support departmental objectives.
- Streamlined scheduling processes for meetings, ensuring optimal use of resources and time management.
Title Clerk/Finance Manager
Southern Tier Harley Davidson
Binghamton, NY
02.2021 - 07.2022
- Submitted all appropriate paperwork to the NYSDMV
- Processed vehicle title transactions efficiently, ensuring compliance with state regulations.
- Maintained accurate records of titles and registrations for customer vehicles.
- Processed credit applications
- Signed all appropriate paperwork with the customer to finance the purchase of a motorcycle
MSR
GHS FCU
Binghamton, NY
02.2019 - 09.2020
- Processed transactions with accuracy including but not limited to withdrawals, deposits, loan payments, automated teller transactions, night deposits and mail deposits.
- Offered products per member. Explained, promoted and sell to members GHS products and services such as, but not limited to; new checking accounts, loan products, credit cards, debit cards, and on-line/mobile banking products and services
- Assisted members with inquiries relating to, but not limited to opening and closing accounts, product inquiries and credit union service in support of member accounts, IRA administration, CD's, transactions involving multiple savings bonds and deceased member accounts
Office Manager/Accounts Payable/Accounts Receivable/Title Clerk
Weitsman Recycling
Owego, NY
01.2011 - 01.2018
- Oversaw scheduling and coordination of staff meetings and training sessions.
- Developed and implemented office procedures that improved operational efficiency.
- Assisted with all aspects of the accounting department
- Managed office operations, ensuring efficient workflow and compliance with company policies.
Bookkeeper
Chenango Fitness
Binghamton, NY
01.2006 - 01.2016
- Prepared monthly financial reports, accounts payables/receivables, disbursed delinquency reports and entered data to prepare deposits in QuickBooks Pro and Microsoft Office
- Accurately checked figures on all posting and documents
- Filed confidential business documents, answer e-mails in response to member inquiries, prepared bank deposits, attended monthly meetings to implement business improvements and often worked independently
Patient Care Assistant/Medical Office Assistant/File Clerk
Lourdes Hospital
Binghamton, NY
01.2003 - 01.2007
- Computer skilled, knowledge of ICD-9 coding, managed heavy daily patient volume including telephone triage, medical billing and collections, appointment scheduling and patient referral
- Proficient in all documentation, record maintenance, paperwork to ensure accuracy and patient confidentiality
- Assisted in the daily activities of life, such as bathing, feeding, catheter care, assisting patients with ambulation and recording all daily activities and changes
Banking Customer Service Representative
Binghamton Savings Bank
Binghamton, NY
06.1996 - 03.2006
- Managed customer inquiries and resolved issues efficiently to enhance satisfaction.
- Provided accurate information on banking products and services to clients.
- Assisted in training new staff on customer service protocols and systems.
- Implemented process improvements that streamlined operations and reduced response times.
Education
High school diploma -
Skills
- Medical Office Experience
- Financial Report Writing
- Accounts Receivable
- QuickBooks
- Accounting
- Bookkeeping
- Accounts Payable
- Microsoft Office
- CPT Coding
- Insurance Verification
- ICD-10
- HIPAA compliance
- Clerical experience
- Organizational growth
- Hospital experience
- Payroll
- Customer service
- Windows
- Office management
- Proofreading
- Public relations
- Supervising experience
- Effective communication
- Professionalism and ethics
- Compliance awareness
- Strong numeracy skills
- Client confidentiality
- Sales proficiency
Timeline
Appeals Specialist
Maximus Healthcare Services
05.2023 - Current
Administrative Assistant
City Of Binghamton
10.2021 - 03.2023
Title Clerk/Finance Manager
Southern Tier Harley Davidson
02.2021 - 07.2022
MSR
GHS FCU
02.2019 - 09.2020
Office Manager/Accounts Payable/Accounts Receivable/Title Clerk
Weitsman Recycling
01.2011 - 01.2018
Bookkeeper
Chenango Fitness
01.2006 - 01.2016
Patient Care Assistant/Medical Office Assistant/File Clerk
Lourdes Hospital
01.2003 - 01.2007
Banking Customer Service Representative
Binghamton Savings Bank
06.1996 - 03.2006