Christie S. Thurber
Summary
Experienced professional with a successful career in banking, business development, management, customer service and administration. Possess excellent interpersonal, analytical, and organizational skills which are used in analyzing data, cross-training other job duties and prioritizing different tasks. Detail oriented, multi-tasked Excel within highly competitive environments where leadership skills are the keys to success. An effective employee with the skills necessary to direct, train, and motivate staff to its fullest potential.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Front-End Service and Engagement Advocate/Bullseye Playground Area/Check lane Stocker
Target
08.2024 - Current
- Handles guest Returns at the Service Desk
- Processes credit card payments
- Retrieves pick-up orders from online ordering
- Stocks the Bullseye Playground and Check lanes with merchandise daily
Fulfillment/Cashier/GM Advocate
Target
11.2021 - 08.2024
- Provides customer service in a friendly and professional manner.
- Assists guests in locating items throughout the store.
- Handles online order requests by shopping, bagging and stowing orders for guest pick-up in a timely and efficient manner while coming in under the two-hour order processing time.
- Keeps pick time above 80% and keeps INF percentage under 2%
Business Analyst I/Business Coordinator I
(FRFS) Federal Reserve Financial Services - Federal Reserve Bank of Cleveland/Atlanta
07.2006 - 10.2023
- Develops an understanding of department processes.
- Conducts research and gathers other relevant information.
- Participates in cross-department training for additional tasks.
- Conducts in-depth research regarding debit/credit entries to/from financial institutions.
- Proficient in 10-key data entry processes.
Education
Bachelor of Science - Management
Indiana Wesleyan University
12.2016
Associate of Applied Business - Business Management
Cuyahoga Community College
05.2013
Skills
- Quick learner
- Leadership
- Teamwork
- Critical thinking
- Empathy
- Problem Solving
- Self-Awareness
- Action Oriented
- Collaborates
- Communicates Effectively
- Agility/Autonomy
Certification
Certificates of Completion – The Institute of Financial Education/BAI, Chicago, IL
Timeline
Front-End Service and Engagement Advocate/Bullseye Playground Area/Check lane Stocker
Target
08.2024 - Current
Fulfillment/Cashier/GM Advocate
Target
11.2021 - 08.2024
Business Analyst I/Business Coordinator I
(FRFS) Federal Reserve Financial Services - Federal Reserve Bank of Cleveland/Atlanta
07.2006 - 10.2023
Associate of Applied Business - Business Management
Cuyahoga Community College
Bachelor of Science - Management
Indiana Wesleyan University
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