Christie Stone
Austin,Texas
Summary
Dependable and reliable team player with effective communication skills. Successful at managing multiple priorities and tasks with a positive attitude. Strong organizational skills and able to handle multiple projects simultaneously with a high degree of accuracy. Uses interpersonal skills and excellent time management to complete projects and meet deadlines. Responsible professional who maintains professional appearance and demeanor.
Overview
15
15
years of professional experience
Work History
Medical Office Assistant
Central Texas Dermatology PA
Austin, TX
02.2016 - 02.2024
- Managed inventory of office supplies, ensuring adequate stock levels were maintained for efficient daily operations. Ordered as needed.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Supported administrative tasks such as filing, data entry, and document management to maintain an organized office environment.
- Aided colleagues, managers, and customers through regular communication and assistance.
- Safeguarded patient privacy by strictly adhering to HIPAA regulations and maintaining confidentiality at all times.
- Managed incoming calls, referrals and leads, along with up to 50-70 faxes per day
- Contributed to a positive team atmosphere by supporting and assisting colleagues on an as needed basis.
- Developed strong relationships with patients, providing empathetic support and assistance throughout their visit.
- Participated in staff meetings and training sessions to stay current on industry best practices and improve overall performance.
- Coordinated referrals to specialists or other healthcare providers as needed for comprehensive patient care.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Handled financial transactions responsibly, collecting copayments and processing payments with attention to detail.
- Spoke with insurance companies to ensure surgical authorizations were approved.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Requested and collected patient and client documents and information upon referral.
Mortgage Loan Closing Document Preparer
Robertson Anschutz Vetters
Austin, TX
08.2013 - 02.2016
- Verified completed work for proper spelling, grammar, punctuation, and format.
- Increased client satisfaction with prompt document preparation and delivery.
- Ensured compliance with industry regulations through meticulous attention to detail in document drafting and formatting.
- Maintained a high level of professionalism, ensuring timely completion and delivery of all assigned tasks within set deadlines.
- Utilized strong interpersonal skills to build rapport with clients while gathering necessary information for accurate document creation.
- Adapted quickly to changing regulatory environments, updating relevant documents accordingly to maintain compliance consistently.
- Collaborated with cross-functional teams for seamless project execution and timely completion of deliverables.
- Prepared data by compiling and sorting information.
- Provided exceptional customer service by addressing client queries promptly and offering viable solutions whenever needed.
- Managed confidential information securely, maintaining privacy and adhering to data protection guidelines at all times.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Proven ability to learn quickly and adapt to new situations.
- Applied effective time management techniques to meet tight deadlines.
Special Education Paraprofessional
Eanes Independent School District
Austin, TX
10.2008 - 08.2013
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Collaborated with teachers and specialists to assess student progress.
- Created positive and inclusive classroom environment by helping students develop social skills and relationships.
- Utilized assistive technology tools strategically in order to facilitate increased independence among students with diverse learning needs.
- Responded proactively to emerging challenges by adapting instructional strategies as needed, ensuring continuous progress toward established goals for each student''s academic success and personal growth.
- Offered student support through special accommodations, extra assistance, and assessments.
- Interacted physically and verbally with students throughout each day.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Promoted a culture of inclusion within the school community by modeling respectful interactions and encouraging open communication among all stakeholders involved in the education of special needs students.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Participated in ongoing professional development opportunities to stay current on best practices in special education instruction and support services.
- Maintained classroom equipment and work area to promote safe learning environment and meet mandated requirements.
- Helped feeding and daily living skills to support physical and emotional well-being.
- Instructed student activities to implement goals for remediation of deficiencies and drive student success.
Education
Bachelor of Science - Nutrition And Foods
Southwest Texas State University
San Marcos, TX12.2002
Skills
- Attention to Detail
- Effective Multitasking Abilities
- Document Management
- Customer Service
- Detail Oriented
- Punctual and Reliable
- Equipment Preparation
- Deadline Management
- Internal Communications
- Flexible and Adaptable
- Event Planning & Scheduling
- Decision-Making
- Data Management
- Location Scouting
- Secure Communications
- Team Collaboration
- Organization and Time Management
- Dependable and Responsible
Timeline
Medical Office Assistant
Central Texas Dermatology PA
02.2016 - 02.2024
Mortgage Loan Closing Document Preparer
Robertson Anschutz Vetters
08.2013 - 02.2016
Special Education Paraprofessional
Eanes Independent School District
10.2008 - 08.2013
Bachelor of Science - Nutrition And Foods
Southwest Texas State University
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