Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christie Tenney

Business Management
Hampton,GA

Summary

Well-qualified training professional adaptive to changing job and market conditions. Demonstrated ability to provide leadership and organization with a focus on the product longevity of new hires and continuing employees.

Overview

24
24
years of professional experience

Work History

CEO

Boss Lady Renovations GA
Hampton, GA
01.2017 - Current
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Built productive relationships with industry partners and competitors to support strategic business objectives.
  • Addressed employee and managerial concerns and implemented corrective actions to promote compliance.
  • Negotiated with suppliers and delivery workers and ordered materials according to forecasted customer demand.
  • Initiated strategy to drive company growth and increase market share and profitability.
  • Monitored key business risks and established risk management procedures.
  • Communicated business performance, forecasts and strategies to investors and shareholders.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked well in a team setting, providing support and guidance.

Team Lead

TeleTech Holdings
Remote, CO
08.2015 - 07.2017
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Coached team members in techniques necessary to complete job tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Held weekly team meetings to inform team members on company news and updates.

Operations Management

S and S LLC
Mableton, GA
01.2000 - 07.2014

Computed, recorded, and proofread data, records and reports.Worked closely with company executives to identify new business opportunities and routinely participated in the sales process. Managed projects and served as primary liaison between client and multiple internal groups to ensure clarity of goals and quality and adherence to deadlines. During this process I handled the training and continual training of existing employees.

Reviewed, researched and negotiated insurance, health plans, benefit packages and other contracts.Handled the negations of contracts with new and old clients. Calculated, prepared, and issued bills, invoices and account statements according to established procedures.

Created and executed marketing/PR campaigns, including new product introductions and existing product development.

Education

Bachelor of Science - Entertainment Business

FullSail University
2013

Skills

  • Business recovery and sustainability
  • Process development
  • Human Resources Information Systems (HRIS)
  • Conflict resolution
  • Complex problem resolution
  • Communications audits
  • Strategic planning
  • Project management

Timeline

CEO

Boss Lady Renovations GA
01.2017 - Current

Team Lead

TeleTech Holdings
08.2015 - 07.2017

Operations Management

S and S LLC
01.2000 - 07.2014

Bachelor of Science - Entertainment Business

FullSail University
Christie TenneyBusiness Management