Christie Thomas
Richmond,VA
Summary
Experienced Office Manager and administration professional with 25 years of experience in overseeing wide variety of essential functions. Highly organized with strengths in prioritizing tasks and managing deadlines. Reviewing files and records to obtain information. Results-oriented professional possessing positive attitude and strong work ethic. Reliable in supporting key leadership with advanced organizational skills. Expertise includes personnel and records management with focus on continuous improvement. Overseeing operations. Skilled in payroll, accounts payable/receivable.
Diligent [Desired Position] with solid background in providing attentive care to children of various ages. Skilled in creating engaging activities and ensuring safe and nurturing environment. Demonstrated ability to communicate effectively with both children and parents, and manage daily routines efficiently.
Overview
27
27
years of professional experience
Work History
Family Babysitter
Viky Cruz
03.2024 - Current
- Promoted good behavior by using positive reinforcement techniques, such as praise and rewards.
- Led indoor and outdoor activities to entertain and occupy children.
- Monitored children's play activities to verify safety.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Enhanced children''s well-being by providing a safe and nurturing environment.
- Maintained open communication lines with parents regarding their child''s progress, needs, and concerns.
- Encouraged children to be understanding and patient with others.
- Taught children to organize toys, wash hands, and share by leading by example.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Planned fun outings and educational activities to keep children entertained.
Office Manager
Hot Tub Movers of RVA
05.2018 - Current
- Coordinated schedules and ensured timely resource allocation.
- Ensured top-notch office organization to enhance efficiency.
- Managed office inventory and placed new supply orders.
- Managed payroll operations and ensured accurate employee documentation.
- Coded and entered daily invoices with in-house accounting software.
- Managed client payment schedules, ensuring timely follow-ups on overdue accounts.
- Coordinated bookings for hotel rooms, car rentals and flights for company events.
- Boosted repeat business via tailored guest interactions.
- Oversaw payroll amendments ensuring precise and duplicate-free entries.
- Ensured accurate billing procedures were followed consistently by front desk staff members.
- Oversaw daily cash balances ensuring accurate maintenance of financial logs for the front office.
- Acted as point of contact for vendor collaboration for contracted services.
Bookkeeper
Crewe Tractor
11.2012 - 11.2015
- Maintained full compliance when executing and tracking bank reconciliations, A/P, invoicing, billing and collections.
- Reviewed purchase documents and company receipts for reconciliation with statements.
- Prepared bank reconciliations, managed field audits and reviewed accounting records for accuracy.
- Certified and processed payroll, electronic deposits and pay adjustments while distributing checks.
- Processed invoices and checks, and maintained daily cash logs and deposits.
- Reviewed transactions, issued checks and updated ledgers and budgets.
- Verified and posted account transactions to prepare checks and maintain accounting ledgers.
- Handled AP, ledger, reconciliation and statement requirements to maintain records accuracy, integrity and compliance.
- Organized and maintained chart of accounts, and updated monthly entries and adjustments of ADP payroll entries and monthly accruals.
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
Local Line Clerk/Bookkeeper
NAPA Auto Parts - Genuine Parts
11.1997 - 11.2012
- Addressed inquiries, resolved customer issues and managed customer relations.
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Compared bills of lading against actual merchandise received.
- Communicated with carrier representatives to follow specific procedures and make special delivery arrangements.
- Maintained work areas and kept organized.
- Prepared accurate shipping orders and bills of lading to direct and route materials.
- Preserved historical records by recording and filing documents.
- Kept detailed records of accounts payable by creating reports and updating vendor balance sheets.
- Sent copies of invoices and statements to customers to facilitate payment of outstanding invoices.
- Processed monthly payments and researched payment discrepancies.
- Entered, posted and scanned accounts receivable documents into accounting software.
- Monitored accounts receivable report, checking for late, delinquent, or missing invoices and payments.
- Routinely contacted account holders with balances over 30 days past due to resolve delinquencies.
Education
High School Diploma -
06.1995
Skills
- Customer relations
- Billing
- Data entry
- Accounts payable and receivable
- Invoicing and billing
- Banking operations
- Excel proficiency
- Maintaining files
- Problem resolution
- Computer competency
- Numeracy skills
- Examining information
- Payroll software proficiency
- Credit card payment processing
- Freight operations
- Inbound and Outbound Calling
- Problem-solving abilities
- Shipping and receiving understanding
- Schedule mastery
- Package preparation
- Troubleshooting
- Friendly, positive attitude
- Decision-making
- Good work ethic
- Shipping coordination
- Reliability
- Activity planning
- Toddler engagement
- Child safety expertise
- Creative playtime
- Housekeeping
- Managing routines
- Licensed driver
Timeline
Family Babysitter - Viky Cruz
03.2024 - Current
Office Manager - Hot Tub Movers of RVA
05.2018 - Current
Bookkeeper - Crewe Tractor
11.2012 - 11.2015
Local Line Clerk/Bookkeeper - NAPA Auto Parts - Genuine Parts
11.1997 - 11.2012
Meadowbrook High School - High School Diploma,