Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Christie Vang

North Highlands,CA

Summary

Dynamic and reliable professional with extensive experience in cash handling and customer service at Thunder Valley Casino And Resort. Proven ability to enhance operational efficiency and maintain accurate records while delivering exceptional service. Strong teamwork orientation and problem-solving skills, adept at managing high-pressure situations to ensure customer satisfaction.

Overview

5
5
years of professional experience

Work History

Cage Cashier

Thunder Valley Casino And Resort
06.2022 - 10.2025
  • Processed cash transactions efficiently using point-of-sale systems.
  • Maintained accurate records of cash flow and customer interactions.
  • Assisted customers with inquiries regarding gaming options and services.
  • Ensured compliance with casino policies and regulatory requirements.
  • Collaborated with team members to enhance customer service experience.
  • Adapted quickly to changing environments in a fast-paced setting.
  • Verified large amounts of cash quickly, ensuring accuracy and reducing wait times for customers.
  • Provided exceptional customer service, addressing concerns promptly and professionally.
  • Managed high volumes of currency, balancing accounts accurately at the end of each shift.
  • Handled sensitive customer information discreetly, adhering to strict confidentiality guidelines at all times.
  • Demonstrated adaptability in learning new systems quickly as technology evolved within the industry.

Sales Associate

BoxLunch
01.2022 - 03.2022
  • Provided exceptional customer service, enhancing overall shopping experience for diverse clientele.
  • Managed inventory levels, ensuring product availability and timely restocking of merchandise.
  • Assisted in visual merchandising, creating appealing displays that attracted customer attention.
  • Collaborated with team members to achieve daily sales goals and maintain operational efficiency.
  • Participated in promotional events, driving awareness of brand initiatives and special offers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Boba Barista

T4 Tea For U
09.2020 - 12.2021
  • Prepared and served various boba tea beverages following established recipes to ensure consistency and quality.
  • Managed inventory levels, performed stock checks, and coordinated supply orders to maintain optimal product availability.
  • Trained new baristas on beverage preparation techniques and customer service best practices to enhance team performance.
  • Implemented efficient workflow processes that improved drink preparation speed during peak hours without sacrificing quality.

Education

High School Diploma -

Highlands High School
North Highlands, CA
06-2021

Skills

  • Reliability and punctuality
  • Professionalism and courtesy
  • Cash handling
  • Data entry efficiency
  • Mental math aptitude
  • Records maintenance
  • Teamwork orientation
  • Inventory oversight
  • Stress management techniques
  • Customer service
  • Problem-solving
  • Time management proficiency

Languages

English
Native or Bilingual
Hmong
Professional Working

Timeline

Cage Cashier

Thunder Valley Casino And Resort
06.2022 - 10.2025

Sales Associate

BoxLunch
01.2022 - 03.2022

Boba Barista

T4 Tea For U
09.2020 - 12.2021

High School Diploma -

Highlands High School

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