Christie Wilson
Hot Springs,SD
Summary
Recent graduate with an Associate Degree in Health Information Management, backed by 25 years of diverse healthcare experience as a CNA, medication aide, temporary memory care coordinator, and receptionist. Excited to transition into the health information field, leveraging skills in patient interaction, data entry, and health information management. Experienced as an intern in roles such as Patient Access Specialist and Program Fulfillment Specialist, with responsibilities including greeting patients, gathering health information, indexing authorizations and claims, and managing enrollment processes. Dedicated to continuous learning and contributing to the efficiency and quality of healthcare operations.
Overview
8
8
years of professional experience
Work History
Certified Nurse Assistant
Fall River Health Services
08.2021 - Current
- Assisted patients during meal times, ensuring they received proper nutrition according to specific dietary requirements.
- Maintained accurate records of vital signs, fluid intake, and output for effective patient monitoring.
- Enhanced patient care by providing daily assistance with bathing, dressing, and grooming.
- Improved patient comfort by repositioning and transferring them on a regular basis.
- Served as a mentor to new staff members, providing guidance and support during their onboarding process.
- Supported patients'' emotional well-being by actively listening to their concerns and offering compassionate companionship.
Program Fulfillment Specialist
PerGroup
08.2024 - 12.2024
- Collaborated with team members to achieve daily productivity goals in a fast-paced work setting.
- Patient enrollment into healthcare programs
- Authorization and claims management
- Scanning and data entry
Patient Access Representative
Monument - Physical Therapy
05.2024 - 11.2024
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Assisted with administrative tasks such as filing, data entry, and report generation to support streamlined office operations.
- Collaborated with healthcare providers to ensure timely appointment scheduling and coordinated follow-up care for patients'' needs.
- Increased efficiency in billing process by accurately capturing chargeable services during patient registration.
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
- Streamlined patient registration processes by implementing efficient data collection methods and reducing wait times.
Certified Nursing Assistant
Veterans Affairs
01.2017 - 08.2022
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- CNA Scheduler
- Fall Prevention Act Team
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
Education
Associate of Applied Science - Health Information Management
Western Dakota Technical College
Rapid City, SD2025
High School Diploma -
Penn Foster Career School
Scranton, PA05.2001
Skills
- Patient care
- Electronic charting
- Safety precautions
- Quick problem solver
- Calm and level-headed under duress
- Activity planning
Timeline
Program Fulfillment Specialist
PerGroup
08.2024 - 12.2024
Patient Access Representative
Monument - Physical Therapy
05.2024 - 11.2024
Certified Nurse Assistant
Fall River Health Services
08.2021 - Current
Certified Nursing Assistant
Veterans Affairs
01.2017 - 08.2022
Associate of Applied Science - Health Information Management
Western Dakota Technical College
High School Diploma -
Penn Foster Career School
Similar Profiles
Alexa KilbyAlexa Kilby
CNA at Fall River Health ServicesCNA at Fall River Health Services
Allyson KattkeAllyson Kattke
Certified Nursing Assistant at Fall River Health ServicesCertified Nursing Assistant at Fall River Health Services
Nathaniel WoldNathaniel Wold
Nurse Assistant at Fall River Health ServicesNurse Assistant at Fall River Health Services