Christie Popp
Customer Service / Management
Louisville,KY
Summary
Seasoned customer service representative who brings relevant experience in coordinating projects, working amongst diverse teams, and driving overall project success. Have consistently made significant impacts by ensuring timely delivery of projects without compromising quality standards. Display leadership qualities and decision-making abilities that foster team collaboration and efficient problem resolution.
Overview
19
19
years of professional experience
Work History
Senior Project Manager
GE Appliances
08.2016 - Current
- Coordinated creation and scheduling of orders for projects with over 500 units.
- Worked in conjunction with resources across multiple departments and teams to ensure successful completion of projects
- Ensured compliance with relevant regulations during all stages of a projects lifecycle.
- Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
Order Picker
Amazon
11.2014 - 07.2016
- Excellent communication skills, both verbal and written, allowing me to fill multiple orders efficiently.
- Performed regular cycle counts of inventory levels in assigned areas.
- Utilized scanning equipment for picking, packing and shipping orders.
Premier Banking Manager
Wells Fargo
06.2006 - 02.2014
- Managed operations and drove productivity for a team of 12 bankers focused on achieving performance metrics.
- Maintained and updated knowledge of financial regulations, products, and services related to Premier banking.
- Resolved customer complaints promptly while maintaining a professional demeanor at all times.
Education
High School Diploma -
Western High School
Louisville, KY05.1993
Skills
- Proficient in Microsoft Office, Excel, Oracle, Salesforce, Java, and CustomerNet Along with other logistic and office applications
- Very quick and eager learner
- Project management
- Customer service
- Effective communication
- Risk assessment
- Cross-functional collaboration
- Performance metrics
- Adaptability and flexibility
- Organizational skills
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Project Manager
GE Appliances
08.2016 - Current
Order Picker
Amazon
11.2014 - 07.2016
Premier Banking Manager
Wells Fargo
06.2006 - 02.2014
High School Diploma -
Western High School
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