Christie Agoncillo
Riverside,CA
Summary
Detail-oriented assistant manager with a strong understanding of team leadership and operational management. Demonstrated success in overseeing daily operations, enhancing team productivity, and achieving organizational goals. Skilled in coordinating schedules, managing staff, and facilitating seamless processes to ensure high performance and efficiency.
Overview
8
8
years of professional experience
Work History
Staffing Coordinator
The Black Sheep Marketing Company
08.2023 - Current
- Interviewed, hired, and mentored over 100+ new personnel and oversaw all staffing operations.
- Managed applicant tracking system (ATS) database by entering, updating, and maintaining candidate contact details, resumes, and supporting documentation to expedite the hiring process..
- Worked closely with other departments within the organization to address workforce planning needs effectively.
- Increased client satisfaction by maintaining thorough knowledge of client needs and matching suitable candidates for open positions.
- Developed strong relationships with applicants, leading to repeat business and long-term partnerships.
- Developed and facilitated new-hire orientations.
- Conducted comprehensive interviews, assessing candidate skills and cultural fit for successful placements.
Marketing Specialist Intern
My Learning Studio Outreach
09.2022 - 02.2023
- Assisted in creating written, video, and image content for marketing channels.
- Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
- Conducted market research to identify target audiences and optimize marketing efforts.
- Assisted in the planning and execution of successful product launch events.
- Tracked campaign performance metrics to identify areas for improvement and adjust strategies.
- Contributed to creating compelling content for the company blog, newsletter, and website.
- Provided logistical support for trade shows, contributing to successful exhibition experiences.
- Helped design surveys to gather customer insights, leading to more targeted marketing efforts.
- Participated in brainstorming sessions, contributing ideas that were incorporated into marketing campaigns.
- Monitored social media channels for customer queries and feedback, improving response times and customer satisfaction.
- Assisted in organizing promotional events, leading to enhanced customer interaction with the brand.
- Conducted market research to identify trends, enabling the team to adjust marketing strategies effectively.
- Designed over 25+ different styles of event tour tickets for the company's most significant event, Explore Riverside Together. Ensured every tour ticket had the correct and precise information and successfully showcased our biggest sponsors.
Production Management Intern
Xeco Energy Corporation
12.2016 - 09.2021
- Monitored inventory levels, ensuring timely ordering of materials to avoid delays in production.
- Enhanced production efficiency by streamlining processes and implementing time-saving strategies.
- Conducted thorough quality checks to ensure products met or exceeded company standards and client expectations.
- Collaborated with cross-functional teams to identify areas for improvement and implement effective solutions.
- Completed tasks under tight deadlines while maintaining attention to detail, precision, and accuracy in all aspects of work performed.
- Contributed to cost reduction efforts by analyzing expenses and identifying opportunities for savings without compromising quality or efficiency.
- Participated in safety audits, addressing issues promptly to maintain a safe working environment for all team members.
- Coordinated with suppliers for timely delivery of raw materials, preventing production delays and maintaining smooth workflow.
- Developed weekly progress reports, providing key stakeholders with updates on project milestones and potential roadblocks.
Lead Bartender and Server
Sushi Zushi
10.2019 - 12.2022
- Used POS system to total customer purchases and receive payment by cash, credit, debit and voucher.
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Developed a loyal customer base by fostering an engaging and welcoming atmosphere for patrons.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Maintained a clean and well-organized bar area, ensuring compliance with sanitation standards and enhancing guest experience.
- Managed cash handling procedures accurately, reducing discrepancies in daily financial reports.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Program Officer - Content Creativity & Marketing
Elevating H.EA.R.T.S - UCR Student Organization
08.2022 - Current
- Boosted brand visibility by developing and executing targeted marketing campaigns.
- Enhanced social media presence with creative content and effective targeting.
- Supported the design process of various promotional materials including brochures, flyers, banners, and advertisements.
- Showcased market successes with compelling presentations for clients.
- Managed cross-functional projects, ensuring timely delivery of high-quality marketing materials.
- Planned and executed events and marketing programs to increase qualified leads.
- Analyzed campaign performance data to identify areas for improvement and optimize future efforts.
Education
Bachelor of Arts - Media And Cultural Studies: Communications
University of California, Riverside
Riverside, CA12.2024
Associate of Science - Business Administration And Management
Austin Community College
Austin, TX05.2021
Skills
- Website and App Development
- Microsoft Office
- Google Workspace
- Staff Scheduling
- New Hire Onboarding
- Strong Organization
- Staff Coordination
- Employee Onboarding
- Performance Evaluation
- Project Management
- Training and mentoring
- Customer Relationship Management
- Recruitment and Hiring
Extracurricular Activities
Elevating H.EA.R.T.S - UCR Student Organization, Program Officer - Content Creativity & Marketing, 08/2022, Present
Timeline
Staffing Coordinator
The Black Sheep Marketing Company
08.2023 - Current
Marketing Specialist Intern
My Learning Studio Outreach
09.2022 - 02.2023
Program Officer - Content Creativity & Marketing
Elevating H.EA.R.T.S - UCR Student Organization
08.2022 - Current
Lead Bartender and Server
Sushi Zushi
10.2019 - 12.2022
Production Management Intern
Xeco Energy Corporation
12.2016 - 09.2021
Bachelor of Arts - Media And Cultural Studies: Communications
University of California, Riverside
Associate of Science - Business Administration And Management
Austin Community College
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