Christiencia Cheng Njua
13922 Woodson Park Drive Houston
Summary
Dynamic healthcare professional with extensive experience at Regional Hospital Bamenda, excelling in patient care and operational efficiency. Proven ability in data entry and relationship building, enhancing patient satisfaction and streamlining processes. Recognized for implementing quality improvement initiatives that significantly improved clinic operations and patient outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Coordinator of the Hepatitis Therapeutic Committee
Regional Hospital Bamenda, Cameroon
11.2022 - 09.2023
- Coordinated patient admissions and discharges to streamline hospital operations.
- Assisted in scheduling appointments to enhance patient flow and service efficiency.
- Maintained accurate patient records using electronic health record systems for compliance and accessibility.
- Supported medical staff by organizing supply inventory, ensuring availability of essential resources.
- Conducted training sessions for new staff on administrative procedures to ensure consistency in practices.
- Implemented feedback processes to gather insights from patients, enhancing overall service quality.
- Facilitated meetings among healthcare teams to address operational challenges and improve patient care delivery.
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Gathered and organized materials to support operations.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Collaborated with IT to develop user-friendly project management tool, streamlining project tracking and reporting.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
Medical Doctor, General Practitioner
Regional Hospital Bamenda, Cameroon
11.2022 - 09.2023
- Diagnosed and treated patients in diverse clinical settings, ensuring high-quality care.
- Developed treatment plans based on patient assessments and medical history reviews.
- Collaborated with multidisciplinary teams to enhance patient outcomes and streamline workflows.
- Conducted thorough examinations and utilized diagnostic tools to identify health issues.
- Educated patients on preventive healthcare practices and disease management strategies.
- Mentored junior staff on best practices in patient care and medical procedures.
- Implemented quality improvement initiatives to optimize clinic operations and patient satisfaction.
- Diagnosed and treated patients suffering from chronic conditions.
- Established strong relationships with patients and their families, fostering trust and commitment to the healthcare plan.
- Mentored junior physicians and medical students, fostering a supportive learning environment that promoted professional growth.
- Educated patients and families on benefits of healthy diet and adequate exercise.
- Maintained confidentiality of patient information according to federal guidelines and regulations.
- Collaborated with multidisciplinary teams to develop comprehensive care plans for complex patients.
- Reviewed patient allergies, problems, medications, and immunization statuses.
- Improved patient outcomes by implementing evidence-based treatment plans and thorough followups.
- Increased patient satisfaction through compassionate bedside manner and clear communication of diagnoses and treatment options.
- Implemented preventive health strategies for at-risk populations, reducing incidence of chronic diseases in the community.
- Conducted thorough physical examinations and diagnostic tests, leading to accurate diagnoses and timely medical interventions.
- Served as a liaison between hospital departments, facilitating efficient communication and coordination of patient care.
- Participated in continuing education opportunities keeping up-to-date with advancements within respective fields remaining competitive amongst peers.
- Improved patient satisfaction by providing empathetic care and clear communication of treatment plans.
- Reduced hospital readmission rates by establishing effective outpatient follow-up care procedures.
- Reduced medication errors with implementation of comprehensive review system.
- Enhanced emergency response capabilities by developing and leading training programs for medical staff.
- Promoted health awareness through public speaking engagements and health fairs.
- Led interdisciplinary team meetings to ensure cohesive patient care strategies, enhancing overall treatment effectiveness.
- Conducted medical examinations to diagnose illnesses and determine appropriate treatment plans.
- Enhanced patient education on disease prevention and health maintenance, utilizing up-to-date medical literature.
- Prescribed medications and therapies to improve patients' health and well-being.
- Treated acute and chronic conditions to reduce symptoms and improve health.
- Provided and managed direct patient care by conducting physical examinations, evaluations and assessments to determine diagnosis.
- Educated patients and families on health conditions to raise awareness.
- Collected, recorded and maintained patient medical history, reports and examination results.
- Participated in continuing education and professional development to enhance expertise and skills.
- Created treatment plans balancing medical expertise, patient goals and individual compliance levels.
- Delivered expert consultation and referrals for appropriate and effective treatment plans.
- Implemented individualized care plans to improve patient outcomes.
Medical Doctor, General Practitioner
Specialized Center For The Care of Covid 19 Patients, CSPP-Orca, Yaounde Central Hospital Annex.
06.2020 - 11.2022
- Diagnosed and treated various medical conditions, ensuring patient safety and well-being.
- Collaborated with healthcare teams to develop comprehensive treatment plans for patients.
- Conducted routine physical examinations, documenting findings accurately for further analysis.
- Educated patients on preventative care and management of chronic illnesses effectively.
- Implemented quality improvement initiatives to enhance patient care processes and outcomes.
- Mentored junior staff on best practices in patient management and clinical procedures.
- Implemented patient feedback mechanisms to identify areas for service improvement.
- Increased clinic efficiency with introduction of electronic health records.
- Monitored patients' conditions and progress to reevaluate treatment.
- Monitored and recorded patient progress, prompting timely and appropriate interventions.
- Completed routine physical exams and diagnostic tests to provide accurate diagnosis.
- Advised patients and community members concerning diet, activity, hygiene and disease prevention.
- Administered specialized treatment for multiple patients daily.
- Diagnosed and treated acute and chronic illnesses, ensuring comprehensive patient care.
- Collaborated with healthcare teams to coordinate patient referrals and follow-up care as needed.
- Educated patients on preventive care, lifestyle modifications, and medication management for improved health outcomes.
- Implemented electronic health record systems to enhance documentation accuracy and streamline workflows.
- Mentored junior staff in clinical procedures, fostering a culture of continuous learning and improvement.
- Performed physical exams on patients, continuously communicating about patient needs and comfort levels.
- Stayed current on medical advancements through continuous professional development opportunities such as workshops, conferences, and online courses.
- Improved patient satisfaction by providing comprehensive and empathetic care during consultations.
- Coordinated closely with specialists regarding complex cases or necessary referrals, ensuring continuity of care for patients.
- Focused on early detection of potential health issues through routine screenings and assessments, resulting in timely interventions when needed.
- Collaborated with nurses to triage and prioritize patients in high-pressure situations, making rapid and effective decisions.
- Advised patients on post-treatment care options, at-home plans and effective rehabilitation.
- Kept detailed records of medical conditions and histories to provide best-in-class and individualized care.
- Conducted thorough physical examinations for accurate diagnoses, leading to better treatment options for patients.
- Provided compassionate end-of-life care for terminally ill patients, ensuring their comfort and dignity were maintained throughout the process.
- Improved diagnostic accuracy through diligent attention to detail when reviewing lab results and imaging studies.
- Maintained high standards of confidentiality in handling sensitive patient information according to HIPAA regulations.
- Reduced patient wait times by implementing effective time management strategies in daily practice.
- Collaborated with multidisciplinary teams to coordinate patient care and deliver a seamless healthcare experience.
- Reviewed patient records, medications and immunization statuses.
- Consulted and coordinated patient care with other physicians, pharmacists and specialists.
- Administered or prescribed treatments.
- Analyzed test results and examination information for accurate patient diagnosis.
- Discussed possible side effects of medications and immunizations with patients and patients' families.
- Maintained high patient satisfaction through knowledgeable support and compassionate care.
Volunteer Medical Doctor
Saint Martin De Poress Catholic General Hospital and Orthopedic Center, Njinikom
01.2020 - 05.2020
- Diagnosed and treated diverse medical conditions in inpatient and outpatient settings.
- Collaborated with multidisciplinary teams to develop comprehensive patient care plans.
- Conducted routine physical examinations and health assessments for early detection of illnesses.
- Implemented evidence-based treatment protocols to enhance patient recovery outcomes.
- Reviewed and analyzed diagnostic tests, ensuring accurate interpretations for treatment planning.
- Engaged with community health programs to promote preventive care and education initiatives.
- Volunteered in underserved communities to provide essential healthcare services to those with limited access to medical resources, strengthening public health initiatives within these areas.
- Treated and monitored care of geriatric patients at local long-term care facility.
- Developed community health programs, addressing local health needs and promoting wellness.
- Established strong relationships with patients and their families, fostering trust and commitment to the healthcare plan.
- Educated patients and families on benefits of healthy diet and adequate exercise.
- Maintained confidentiality of patient information according to federal guidelines and regulations.
Education
Associate of Science -
Lonestar College
Atascocita CenterBachelor of Science in Nursing -
Kesmond International University Cameroon
Ngoundere Cameroon 08.2025
M.D. -
The University of Bamenda
Bamenda, Cameroon 12.2019
High School Diploma -
Government Bilingual High School Fundong
Fundong, Cameroon 06.2012
Skills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
- Relationship building
- Discretion and confidentiality
- Meeting coordination
- Event planning
- Point of contact
- Professional networking
- Medical terminology
Accomplishments
Awarded best regional coordinator for the Model Initiative of Africa (MIA) as a student volunteer and North West Regional Coordinator, 2015-2018
Certification
Certificate of Membership Phi Theta Kappa Honor Society
Volunteer Appreciation Certificate, MIA.
Registered Medical Assistant by the American Registry of Medical Assistants
Languages
English
Native or Bilingual
French
Full Professional
Spanish
Elementary
Timeline
Coordinator of the Hepatitis Therapeutic Committee
Regional Hospital Bamenda, Cameroon
11.2022 - 09.2023
Medical Doctor, General Practitioner
Regional Hospital Bamenda, Cameroon
11.2022 - 09.2023
Medical Doctor, General Practitioner
Specialized Center For The Care of Covid 19 Patients, CSPP-Orca, Yaounde Central Hospital Annex.
06.2020 - 11.2022
Volunteer Medical Doctor
Saint Martin De Poress Catholic General Hospital and Orthopedic Center, Njinikom
01.2020 - 05.2020
Associate of Science -
Lonestar College
Bachelor of Science in Nursing -
Kesmond International University Cameroon
M.D. -
The University of Bamenda
High School Diploma -
Government Bilingual High School Fundong