Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Recovery Technician position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Delivery Driver
DoorDash
12.2021 - Current
Completed on-time deliveries by choosing best and most efficient routes.
Delivered packages to customer doorsteps and business offices.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Completed rush deliveries on tight timetables to satisfy customer needs.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Expedited deliveries to meet customer deadlines and requirements.
Managed customer inquiries and complaints in polite and professional manner.
Verified accuracy of all deliveries against order forms.
Inspected and maintained delivery vehicles regularly to keep in safe working order.
Fostered positive working relationships with regular customers.
Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
House Manager
Victory House
11.2021 - Current
Managed day-to-day operation of home to comply with regulations and agency standards.
Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Completed final move-out walk-throughs with tenants to identify required repairs.
Followed up on delinquent tenants and coordinated collection procedures.
Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
Coordinated with legal counsel to resolve tenant disputes.
Collected and maintained careful records of rental payments and payment dates.
Communicated effectively with owners, residents, and on-site associates.
Conducted regular inspections of both interior and exterior of properties for damage.
Implemented and enforced policies and procedures to maintain properties to highest standards.
Responded to Common Area Maintenance (CAM) inquiries.
Behavior Health Technician
2nd Street Commons
02.2015 - 10.2016
Facilitated on-site activities, support groups, and outings for clients.
Built and maintained positive staff relationships to promote teamwork and better serve clients.
Performed client intake procedures according to internal standards for new admissions.
Kept facility clean, performed basic maintenance, and restocked supplies to support program needs.
Searched resident belongings prior to and during stays.
Taught clients how to complete basic household chores and prepare food.
Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
Developed and maintained positive relationships with clients to create safe and supportive environment.
Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
Communicated with clients to assess mental health needs and develop individualized treatment plans.