Reliable and motivated employee with over 7 years of customer service experience.
Experienced with optimizing counter sales operations and enhancing customer satisfaction. Utilizes strategic planning and effective team leadership to drive sales and operational efficiency. Track record of fostering customer loyalty and achieving sales goals through targeted promotional activities.
Diligent with background in counter sales and proven ability to assist customers effectively. Known for resolving customer inquiries and providing product recommendations that enhance sales. Demonstrated expertise in maintaining organized sales records and collaborating with team members to achieve targets.
Overview
12
12
years of professional experience
Work History
Counter Sales
White Cap Construction Supply Inc.
05.2022 - Current
Assisted in training new hires on store policies, procedures, and best practices for counter sales success.
Participated in regular team meetings to discuss strategies for improving counter sales performance.
Increased customer satisfaction by providing efficient and knowledgeable service in counter sales.
Contributed to the development of new processes or systems that enhanced overall operational efficiency within the counter sales department.
Collaborated with sales representatives to provide exceptional customer service by addressing inquiries or concerns related to cement products promptly and professionally.
Maintained a positive attitude in the face of rejection, employing resilience and persistence to achieve sales goals.
Demonstrated adaptability in adjusting to changing store layouts and stocking requirements as necessitated by new product line introductions or shifting sales trends.
Boosted sales performance through persuasive presentations of product features and benefits.
Implemented creative sales promotions to attract new clients and increase repeat business from existing customers.
Collaborated with store management to optimize sales strategies for over-the-counter products and seasonal promotions.
Trained new team members on best practices for sales success, improving overall team performance.
Replenished and relocated merchandise on and off sales floor.
Cashier
Bosa Donuts
09.2015 - 05.2022
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Demonstrated respect, friendliness and willingness to help wherever needed.
Managed time efficiently in order to complete all tasks within deadlines.
Carhop
Sonic Drive-in
10.2013 - 06.2014
Maintained clean and organized workstations, adhering to health and safety standards.
Managed cash drawer, balancing funds at shift end to ensure financial accuracy.
Greeted customers entering store and responded promptly to customer needs.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.