Christin Bingham
Lewisville,TX
Summary
Dynamic professional with a proven track record at PINSTACK, excelling in customer service and team leadership. Enhanced revenue by upselling services and products. Adept at problem-solving and critical thinking, fostering cross-departmental collaboration. Skilled in multitasking and organization, ensuring efficient operations and client satisfaction.
Overview
8
8
years of professional experience
Work History
Assistant Group Service Manager
PINSTACK
Irving, TX
09.2022 - Current
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Increased overall revenue by upselling additional services and products during routine maintenance visits.
- Coordinated cross-departmental efforts to address complex customer issues, facilitating better communication and collaboration between teams.
- Established team priorities, maintained schedules and monitored performance.
Appointment Scheduler
AutoNation
Irving, TX
04.2025 - 10.2025
- Scheduled appointments for service and sales departments, ensuring optimal use of resources.
- Coordinated with team members to streamline appointment booking processes, enhancing efficiency.
- Managed customer inquiries through phone and email, providing prompt and accurate information.
- Utilized scheduling software to maintain up-to-date records of appointments and client interactions.
Birthday Sales Manager
PINSTACK
Irving, TX
03.2024 - 08.2024
- Managed inventory levels and product displays to optimize sales potential within the venue.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Shift Manager
Main Event
Lewisville, TX
08.2021 - 09.2022
- Supervised daily operations, ensuring adherence to safety and quality standards.
- Trained and mentored new staff on operational procedures and customer service excellence.
- Coordinated shift schedules to optimize workforce efficiency and maintain service levels.
- Implemented inventory management practices, reducing waste and improving stock accuracy.
Party Coordinator
Main Event
Lewisville, TX
03.2018 - 09.2022
- Coordinated logistics for events, ensuring seamless execution and guest satisfaction.
- Assisted in developing creative themes and activities tailored to client preferences.
- Managed vendor relationships, securing services and supplies for events efficiently.
- Executed event timelines, guaranteeing timely setup and adherence to schedules.
Education
High School Diploma -
Lewisville High School
2019
Skills
- Positive attitude
- Team leadership
- Multitasking and organization
- Problem-solving
- Customer service
- Critical thinking
Timeline
Appointment Scheduler
AutoNation
04.2025 - 10.2025
Birthday Sales Manager
PINSTACK
03.2024 - 08.2024
Assistant Group Service Manager
PINSTACK
09.2022 - Current
Shift Manager
Main Event
08.2021 - 09.2022
Party Coordinator
Main Event
03.2018 - 09.2022
High School Diploma -
Lewisville High School