Christin Cory
Assistant Manager
Panama City Beach,FL
Summary
- Campground Master and Manager, RDP, ResNexus, and Newbook
- Self-Directed Learner
- Teamwork/Collaboration
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
1823
1823
years of professional experience
1
1
Certification
Work History
Assistant Manager
Panama City Beach RV Resort
09.2023 - Current
- Make and confirm reservations (Newbook), collect payments and post charges, greet guests, issue car passes
Contact housekeeping or maintenance staff when guests report problems
Assemble registration packets, clean and organize front desk and store merchandise
Prepare and set up weekly coffee/hot chocolate station and other activities for guests
Scheduling, payroll and employee training. - Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
- Supervised day-to-day operations to meet performance, quality and service expectations
- Mentored team members to enhance professional development and accountability in workplace
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
- Helped with planning schedules and delegating assignments to meet coverage and service demands
- Reviewed sales and gross profit report to assess company efficiency
Workcamper/ Office and Store Clerk
Moose Hillock RV Resort
05.202 - 09.2023
- Answering phones, booking reservations (ResNexus), and checking in and out customers.
- Store housekeeping.
- Assisted customers by answering questions and fulfilling requests.
- Performed inventory control, such as counting, and stocking merchandise.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Resolved complaints by providing knowledgeable, quick service to meet any need and promote loyalty.
- Operated POS systems to accurately process customer purchases.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Issued detailed receipts to every paying customer as proof of purchase and to avoid discrepancies.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Performed cash, card and check transactions to complete customer purchases.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Work Camper/Assistant Manager
City Beach RV Resort
03 2022 - 04.2023
- Make and confirm reservations (RDP), collect payment and post charges, greet guests, issue car passes
- Contact housekeeping or maintenance staff when guests report problems
- Assemble registration packets, clean and organize front desk and store merchandise
- Prepare and set up weekly coffee/hot chocolate station and other activities for guests
- Scheduling, payroll and employee training.
Camp Host
Suwanee River Hideaway Campground
09 2021 - 03 2022
- Make and confirm reservations, collect payment and post charges, greet guests, issue car passes
- Assemble registration packets, clean and organize front desk and store merchandise
- Perform or assist with cleaning duties as necessary
- Built and established positive relationships with patrons, team members and supervisors
- Issued tickets to customers and collected payment and fees for desired services
- Constructed displays and easy-to-read signage to help guests navigate attractions area
Workamper
Lac la Belle Lodge and Bear Belly Pitstop
04 2020 - 09 2020
- Make and confirm reservations, collect payment and post charges, greet guests, issue car passes
- Stock shelves and mark prices on items and shelves
- Count money in cash drawers at the beginning/end of shifts to ensure that amounts are correct
- Issued DNR hunting, fishing and ORV licenses .
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Skilled at working independently and collaboratively in a team environment.
- Organized and detail-oriented with a strong work ethic.
Housekeeping
Okeechobee Landings RV Park
09.2019 - 04.2020
- Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
- Removed soiled washcloths and towels.
- Prepared bathrooms and office with top-notch standards every time.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable
Camphost
Manistee National Forest
07.2019 - 09.2019
- Compile and balance cash receipts at the end of the shift
- Make and confirm reservations, collect payment and post charges, greet guests, issue car passes
- Perform or assist with cleaning duties as necessary
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success
Education
Cosmetology Degree -
Douglas J Aveda
Grand Rapids08.2009
High School Diploma -
Wyoming Park High School
Michigan06.1987
Skills
- Sales growth
- Staff Management
- Employee scheduling
- Self-Directed Leaser
- Booking Software: Campground Master, Newbook, RDP, ResNexus and Campground Manager
- Calm Under Pressure
- MS Office
- Dependable and Responsible
- Project Planning
- Good Telephone Etiquette
- Interpersonal Communication
- Time Management
- Business Administration
- Training and Development
- Sales and Marketing
- Sales Reporting
- Managing Multiple Priorities
- Orientating and Training
- Performance Tracking and Evaluations
- Shift Coverage
Certification
- Licensed in Cosmetology since 2009
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Assistant Manager
Panama City Beach RV Resort
09.2023 - Current
Housekeeping
Okeechobee Landings RV Park
09.2019 - 04.2020
Camphost
Manistee National Forest
07.2019 - 09.2019
Work Camper/Assistant Manager
City Beach RV Resort
03 2022 - 04.2023
Camp Host
Suwanee River Hideaway Campground
09 2021 - 03 2022
Workamper
Lac la Belle Lodge and Bear Belly Pitstop
04 2020 - 09 2020
Cosmetology Degree -
Douglas J Aveda
High School Diploma -
Wyoming Park High School
- Licensed in Cosmetology since 2009
Workcamper/ Office and Store Clerk
Moose Hillock RV Resort
05.202 - 09.2023
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