Christin Gebauer

• Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
• Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
• Processed payments, entering sales in register for prompt customer service.
• Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
• Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
• Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
• Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
• Maintained counter and display areas for cleanliness and organization.
• Helped customers feel relaxed and comfortable through conversation and personal relatability.
• Conducted regular cleaning duties to maintain a hygienic workspace compliant with industry standards.
• Addressed customer inquiries promptly and professionally, resolving issues efficiently while maintaining a courteous demeanor.
• Fostered welcoming store atmosphere, encouraging longer customer visits and higher spend per visit.
• Managed efficient cash register operations.
• Performed cash, card, and check transactions to complete customer purchases.
• Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.

• Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
• Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
• Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
• Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
• Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
• Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
• Increased store sales by creating visually appealing merchandise displays and product placements.
• Supported store operations during peak hours, effectively managing long queues and high volumes of customers.

• Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
• Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
• Trained and mentored new employees to maximize team performance.
• Improved overall team performance by effectively delegating tasks and providing clear instructions.
• Kept employees operating productively and working on task to meet business and customer needs.
• Supervised employees and oversaw quality compliance with company standards for food and services.
• Worked closely with team members to schedule breaks and shifts to meet state regulations.
• Excelled in every store position and regularly backed up front-line staff.
• Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
• Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
• Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
• Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.

Collaborated with other leaders and executives to direct workflow and support operations.

• Ensured accurate reconciliation of safe funds during end-of-day procedures.
• Produced end-of-day financial performance documentation.
• Finalized cash counts and ensured accuracy for deposits.
• Processed delivery and pick-up orders for clients requiring additional assistance.