Christin Gurgon
Peoria,AZ
Summary
Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction.
Overview
11
11
years of professional experience
Work History
Executive Assistant/Office Manager
Prime Wealth Advisors
Sun City West, AZ
11.2022 - Current
- Calendar Management - coordinate with clients and internal staff to arrange meetings to discuss investments/future financial needs
- Communication Handling - act as a point of contact between executives, clients, and other staff
- Event Coordination - organize and manage client events, seminars, and workshops
- Office Operations - oversee office supplies and inventory management
- Confidentiality - handle sensitive client information with discretion and maintain confidentiality at all times
- Document Preparation and Management - prepare, format, and manage financial documents, reports, and presentations., or both Tax Preparation and Wealth Management
Executive Assistant
Family Resource Consultants
Phoenix, AZ
02.2017 - 11.2022
- Revised and maintained master calendar to coordinate meetings across multiple client schedules, which included parents, children, best interest attorneys, parental supervisors and staff
- Opened, read and replied to emails, letters and correspondence on behalf of executives
- Coordinated court dates and depositions for staff
- Spearheaded training and development programs for new employees
- Screened phone calls for executives to instantly identify priority clients and filter out spam calls
- Managed and tracked expenses to meet company budget requirements
- Managed daily invoices, reports and proposals
- Contacted customers for payments/past due balances
- Followed proper accounting and bookkeeping procedures to support audits.
Sales Executive
Global, The Source
Phoenix, AZ
02.2016 - 02.2017
- Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends in the HVAC industry
- Retained clients and wholesale facility relationship referrals by promptly resolving customer complaints, providing value and promoting quality
- Followed up face-to-face guest interaction with email, phone, or mail correspondence from manufacturing companies down to HVAC technicians
- Sourced new sales opportunities through inbound lead follow-up and social media outreach
- Drove around town retaining contact information off billboards and maintenance vehicles
- Used cold calling or job site visits and networking to sell products and services.
Administrative Coordinator
Greenlight Medical
Scottsdale, AZ
05.2013 - 02.2016
- Answered phone calls, provided information, and connected callers to appropriate personnel
- Assisted managers in proofing of medical documentation for negotiations
- Partnered with internal teams on addressing strategic objectives and executing priorities for weekly negotiations
- Aligned calendars to coordinate meetings between staff and clients
- Interacted with clients to coordinate logistics and gather data
- Answered telephone inquiries and processed incoming and outgoing mail.
Education
Cosmetology License in Cosmetology -
Avalon School of Cosmetology
Phoenix, AZ11.2017
Skills
- Administrative Support
- Verbal and Written Communication
- Customer Service
- Articulate and Well-Spoken
- Social Media Knowledge
- Intuit QuickBooks
- Quick Learner
- Client consultation
- Appointment Scheduling
- Hair styling techniques
- [State] Licensed Cosmetologist
Timeline
Executive Assistant/Office Manager
Prime Wealth Advisors
11.2022 - Current
Executive Assistant
Family Resource Consultants
02.2017 - 11.2022
Sales Executive
Global, The Source
02.2016 - 02.2017
Administrative Coordinator
Greenlight Medical
05.2013 - 02.2016
Cosmetology License in Cosmetology -
Avalon School of Cosmetology
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