Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
19
19
years of professional experience
Work History
Trade Analyst
Copper Hill
11.2024 - Current
Organized and detail-oriented with a strong work ethic.
Used global trade management software to help businesses stay compliant.
Formed bonds for outbound goods and services.
Worked with multiple clients and carriers.
Worked daily in Outlook Mail, Excel, Teams, Word, and OneNote.
Worked as a team to get our daily work done in a timely manner.
Developed and maintained courteous and effective working relationships.
Cultivated interpersonal skills by building positive relationships with others.
Intake Paralegal
Perry & Young
08.2023 - 11.2024
Conducted detailed client intakes and entered information into company database.
Conferred with clients and other involved parties to gather and track case information.
Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
Liaised with other paralegals and legal staff to complete common tasks on schedule.
Communicated pertinent information to clients via phone, email, and mail.
Contacted clients to schedule appointments and discuss progress of cases.
Interviewed clients to obtain information relevant to cases.
Ministry Assistant
St. Andrew Baptist Church
06.2018 - 05.2023
Completed Attendance for the church each week, which included running reports and working in Excel.
All assistant responsibilities for several pastors.
Answered phones, emails, scanned documents, sent faxes.
Helped run social media pages.
In charge of certain events within the church which included organizing, planning, booking vendors, decorating, and getting volunteers.
Running errands for supplies.
Setting up classrooms.
Purchasing, distributing, and storing curriculum.
Set up, buy decorations, and decorate photo opportunities at church for holidays.
Put together powerpoints for presentations.
Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
Teller
Doral Bank
04.2009 - 12.2011
Cash checks and disburse funds after ensuring that signatures are correct, that written and numerical amounts are consistent, and that accounts are adequately funded.
Educated customers about new services and products.
Organized, stocked and maintained teller window area.
Wire transfers, stop payments, and account transfers were all things I did.
Completed highly accurate, high-volume money counts using both manual and machine-driven methods.
Record transactions and issue computer-generated receipts by entering customers' transactions into computers.
In charge of managing the ATM, night depository, and vault on a rotating shift.
Count the money, coins, and checks I receive by hand or with a currency counter.
Maintained a friendly and professional demeanor when dealing with customers.
Check checks for endorsements and other information such as dates, bank names, the identity of the people receiving payments, and the documents' legality.
Kept a teller drawer to conduct bank transactions.
Kept a balancing record with a 100% accuracy rate.
Assistant Head Teller
People's First
01.2007 - 04.2009
Customer transactions, such as deposits, withdrawals, money orders, and checks, were handled by me.
Was in charge of organizing, stocking, and maintaining the teller window area.
Cashier's checks, traveler's checks, and money orders were among the items I sold.
Wire transfers, stop payments, and account transfers were all things I did.
Trained and directed new tellers.
Maintained a friendly and professional demeanor when dealing with customers.
Answered calls to help customers with their questions and concerns.
Responsible for ordering/sending out money in the vault.
Responsible for balancing the vault.
Education
Early Childhood Education - Some college (No degree) -
Gulf Coast State College
Panama City, FL
High School - undefined
Shaw Adult Center
Panama City, FL
01.2002
Skills
Organization
Process improvement
Problem resolution
Self-motivated
Clerical support
Document scanning
Project organization
Skilled in most Microsoft Office programs, Publisher, Canva, Teams
Strong verbal communication
Team building
Reliability
Attention to detail
Timeline
Trade Analyst
Copper Hill
11.2024 - Current
Intake Paralegal
Perry & Young
08.2023 - 11.2024
Ministry Assistant
St. Andrew Baptist Church
06.2018 - 05.2023
Teller
Doral Bank
04.2009 - 12.2011
Assistant Head Teller
People's First
01.2007 - 04.2009
High School - undefined
Shaw Adult Center
Early Childhood Education - Some college (No degree) -