Christin Long
Jackson
Summary
Professional administrative professional with comprehensive experience prepared for this role. Proven ability to manage patient records, schedule appointments, and facilitate communication within healthcare settings. Adept at collaborating with team members and adapting to changing demands. Skilled in medical terminology, data entry, and maintaining confidentiality. Reliable and results-focused with strong commitment to supporting healthcare operations.
Healthcare professional with solid track record in administrative roles, prepared for dynamic healthcare environments. Known for effectively managing patient records and supporting medical staff to improve operational efficiency. Valued for reliability and adaptability, fostering cooperative team atmosphere and delivering consistent results.
Overview
13
13
years of professional experience
1
1
Certification
Work History
CNA - Certified Nursing Assistant
Henry Ford Health System
03.2022 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Medical Assistant/CNA
CareOne
05.2021 - Current
- Getting set up in the morning to get vitals on Inmates
- Swabbing Inmates for covid
- Performing EKG
- Charting and assisting the MP and the nurses with vitals
- Stocking and cleaning the clinic
- Collecting and sorting kites from the inmates
CNA - Certified Nursing Assistant
United Methodist Retirement Communities
08.2020 - Current
- Assisting resident with their daily living skills
- Completing daily care, oral care and proper hygiene
- Assisting with showers, feeding, exercising
- Completing Emr charting on point click care
Assistant Manager
McDonald's
09.2016 - 10.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Medical Assistant
Michigan Heart and Vascular Specialists
12.2018 - 04.2019
- Rooming patients
- Taking vital signs and performing ekgs
- Customer service
- Answering the phone and faxing documents to other providers
Assisting residents
Saint Louis Center
08.2017 - 02.2019
- With daily living skills, teaching residents how to perform their daily living skills
- Documenting incident reports, behavioral changes
- Passing medications, applying creams, showering residents
- Packing residents medications by units
- Ordering medications when low
- Organizing residents charts
- Preparing Med Mars for the start of the month
Medical Assistant/ office manager
Dr. Eugene Willoughby's office
07.2014 - 06.2016
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Medical Assistant Extern
Sacred Heart Pediatrics
09.2013 - 10.2013
- Draw up, chart and administered immunizations
- Roomed patients, obtained vital signs and charted health information
- Filed patient charts, made follow up phone calls and sent emails to Physician regarding patient concerns
- Printed MICR reports
- Created fiberglass casting per patient injury
Direct Care Worker
Home Care Giver
07.2012 - 08.2013
- Dedicated to providing a good home
- Convey great strength
- Coordinate day to day schedules
Production Worker
Anchor Staffing
03.2012 - 07.2013
- Produced car ignitions
- Completed standardized work process
- Accelerated in training new employees
Education
Associates - Medical Office Administration
Career Quest Learning Center
Jackson, MI01.2018
Associate - Registered Medical Assistant
Career Quest Learning Center
Jackson, MI10.2013
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Bathing assistance
- Attention to detail
- HIPAA compliance
- Maintaining confidentiality
- Compassionate communication
- Emotional support
- Complex Problem-solving
- Clinical documentation
- Problem-solving
- Multitasking and organization
- Critical thinking
- Active listening
- Flexibility and adaptability
- Conflict resolution
- Patient advocacy
- Health monitoring
- Patient hygiene assistance
Certification
- Certified Nursing Assistant (CNA), 09/19, 09/21
- First Aid Certification
- Certified Clinical Medical Assistant (CCMA)
- Nationally Registered Certified Medical Assistant (NRCMA)
- Driver's License
- CPR
Additional Information - Skills And Qualifications
- Type 40 words per minute
- Microsoft Word
- Excellent attendance record
- Customer service
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
CNA - Certified Nursing Assistant
Henry Ford Health System
03.2022 - Current
Medical Assistant/CNA
CareOne
05.2021 - Current
CNA - Certified Nursing Assistant
United Methodist Retirement Communities
08.2020 - Current
Medical Assistant
Michigan Heart and Vascular Specialists
12.2018 - 04.2019
Assisting residents
Saint Louis Center
08.2017 - 02.2019
Assistant Manager
McDonald's
09.2016 - 10.2020
Medical Assistant/ office manager
Dr. Eugene Willoughby's office
07.2014 - 06.2016
Medical Assistant Extern
Sacred Heart Pediatrics
09.2013 - 10.2013
Direct Care Worker
Home Care Giver
07.2012 - 08.2013
Production Worker
Anchor Staffing
03.2012 - 07.2013
Associate - Registered Medical Assistant
Career Quest Learning Center
Associates - Medical Office Administration
Career Quest Learning Center
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