Christin Martin
Jasper,AR
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at FedEx as a Delivery Driver. Proven ability to optimize delivery schedules and enhance client relationships, resulting in improved customer satisfaction. Detail-oriented and dependable, with a focus on teamwork and effective communication to achieve organizational goals.
Overview
5
5
years of professional experience
Work History
FedEx Delivery Driver
Harding Logistics
05.2025 - Current
- Managed route planning to optimize delivery schedules and reduce delays.
- Communicated effectively with customers to confirm delivery details and address inquiries.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Adhered to company policies for safety, compliance, and customer service excellence.
- Collaborated with team members to enhance overall logistics workflow efficiency.
- Conducted vehicle inspections to maintain operational safety standards.
Teller
Bank OZK
02.2023 - 04.2025
- Processed customer transactions with accuracy and efficiency.
- Assisted customers with account inquiries and provided solutions.
- Maintained cash drawer integrity through regular audits and reconciliations.
- Educated customers on banking products and services offered.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
- Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
Receptionist
Advanced Dermatology And Skin Cancer Center
01.2021 - 01.2023
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Coordinated communication between patients and medical staff, enhancing service delivery and patient satisfaction.
- Maintained accurate patient records in electronic health record systems, ensuring compliance with privacy regulations.
- Implemented office procedures that improved workflow efficiency and reduced waiting times for patients.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
Education
High School Diploma -
Mount. Judea High School
Mount. Judea05-2012
Skills
- Positive attitude
- Strong work ethic
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Exceptional customer service
- Stress tolerance
- Organization skills
- Telephone skills
- Professionalism and courtesy
- Goal-oriented focus
Timeline
FedEx Delivery Driver
Harding Logistics
05.2025 - Current
Teller
Bank OZK
02.2023 - 04.2025
Receptionist
Advanced Dermatology And Skin Cancer Center
01.2021 - 01.2023
High School Diploma -
Mount. Judea High School