Summary
Overview
Work History
Education
Skills
Timeline
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Christin M. Higham

Wylie,TX

Summary

Highly organized Executive Assistant with a strong background in providing comprehensive administrative support to executives. Skilled in managing calendars, coordinating travel, planning events, and handling confidential correspondence. Proven ability to streamline operations, manage expenses, and improve processes for increased efficiency.

Overview

12
12
years of professional experience

Work History

National Fields Rep

Bradenton, FL
11.2023 - Current
  • Ensured financial integrity by reviewing subcontractor invoices for accuracy and compliance, resolving billing discrepancies, and enforcing guidelines.
  • Streamlined operations by preparing and reconciling invoicing reports, enhancing efficiency and transparency.
  • Trained vendors on a new application and gathered feedback.
  • Analyzed data and documented issues, providing insights to executive leadership for decision-making, which improved vendor efficiency and client satisfaction.

Investment Admin Specialist

State Farm Auto Insurance Company
Richardson, TX
01.2021 - 01.2023
  • Increased investment operations by ensuring smooth dealings with external brokers and managing assets efficiently.
  • Created detailed reports to analyze investment trends and maintained accurate internal investment records, collaborating closely with the accounting team.
  • Managed a calendar for new bond sales and conducted initial research for municipal investments.
  • Facilitated office operations by handling travel arrangements, meeting/event coordination, budgeting, and expenses for executive leadership.
  • Enhanced daily processes and developed job-related resources, offering a step-by-step guide for colleagues.
  • Assisted in creating a social committee for our department.
  • Efficiently manage executives' schedules by scheduling meetings, conferences, and appointments, ensuring optimal time management and coordination.

Administrative Assistant II

State Farm Auto Insurance Company
Richardson, TX
01.2018 - 01.2021
  • Efficiently manage executives' schedules by scheduling meetings, conferences, and appointments, ensuring optimal time management and coordination.
  • Serve as the primary point of contact for executives, effectively filtering and prioritizing incoming communication channels, such as email, phone calls, and other correspondence.
  • Skillfully coordinate and arrange all aspects of executive travel, including booking flights, hotels, and transportation, ensuring seamless and hassle-free arrangements.
  • Demonstrated proficiency in budgeting and expense management, contributing to financial prudence.
  • Ensured adherence to company procedures and policies, enhancing operational compliance and effectiveness.
  • Established a mentor/mentee program for new employees, improving onboarding and productivity by fostering a supportive environment.
  • Implemented a backup system to ensure seamless service to executives when their assistants were unavailable.
  • Assisted with recruiting and onboarding efforts.
  • Planned and executed all territory events for executives, ensuring all logistical and operational details were managed effectively.

Executive Assistant

Lockhart & Associates Real Estate
St. Petersburg, FL
01.2016 - 01.2018
  • Coordinated a wide range of functions, including open house advertisements and permit coordination.
  • Multitasked and prioritized responsibilities, streamlined processes, and boosted productivity.
  • Coordinated executive travel and constructed itineraries. Expertly managed all facets of executive travel, from booking flights, hotels, and transportation to guaranteeing smooth and trouble-free arrangements.
  • Manage executives' schedules efficiently by organizing meetings, conferences, and appointments to ensure optimal time management and coordination.
  • Expense management and budget tracking.
  • Reviewed listing and closing documents for accuracy.
  • Carried out a range of administrative tasks, including filing, record-keeping, and report preparation, ensuring accurate documentation and efficient organizational systems.

Property Preservation Regional Manager

Mount Elbert Limited, MEL
Miami, FL
01.2013 - 01.2016
  • Led a small team as Regional Manager in South Florida, optimizing workflow and productivity through coordinated vendor daily workloads and overseeing recruitment and training.
  • Resolved escalated client issues and enforced guidelines for consistent service quality.
  • Facilitated informed decision-making through data analysis and served as the primary point of contact, nurturing positive relationships.
  • Managed financial processes and ensured property compliance with regulatory standards, demonstrating strong leadership and attention to detail.
  • Developed vendor scorecards and implemented a quality control process to assess vendor quality, consistency, and reliability effectively, enhancing client satisfaction and operational efficiency.
  • Onboarding for all South Florida Vendors.

Education

Bachelor of Science - Human Resource Management, Leadership and Development

Franklin University
Columbus, OH

Skills

  • Organizational skills and task prioritization
  • Excellent time management and people management skills
  • Proficient at typing, data entry, Microsoft Office, and the Windows operating system
  • Outstanding written and verbal communication skills
  • Calendar management for complex calendars
  • Meeting preparation and minute taking
  • Professional handling of confidential information
  • Team collaboration and coordination across multiple departments
  • Handling urgent requests efficiently without compromising quality
  • Managing multiple projects simultaneously
  • Ability to anticipate executive needs and proactively address challenges
  • Budget management for events, travel and more

Timeline

National Fields Rep

11.2023 - Current

Investment Admin Specialist

State Farm Auto Insurance Company
01.2021 - 01.2023

Administrative Assistant II

State Farm Auto Insurance Company
01.2018 - 01.2021

Executive Assistant

Lockhart & Associates Real Estate
01.2016 - 01.2018

Property Preservation Regional Manager

Mount Elbert Limited, MEL
01.2013 - 01.2016

Bachelor of Science - Human Resource Management, Leadership and Development

Franklin University

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Christin M. Higham