Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Christin O'Neil

North Hampton

Summary

Versatile and compassionate professional with a strong background in healthcare and customer service, demonstrated through impactful roles at Clark Memorial Home and Pizza Hut. Excelled in patient care, enhancing resident well-being, and streamlining delivery processes. Skilled in HIPAA compliance and fostering supportive environments, I significantly contribute to team efficiency and patient satisfaction.

Healthcare professional with commitment to high standards and delivering impactful results. Adept at providing patient care, supporting daily activities, and ensuring comfort and safety. Reliable collaborator who adapts to changing needs and excels in team environments. Valued for strong communication and patient interaction skills.

Overview

14
14
years of professional experience
1
1
Certification

Work History

STNA

Clark Memorial Home
09.2012 - Current
  • Assisted with patient transfer and ambulation.
  • Assisted patients in daily activities, promoting their independence and dignity.
  • Kept accurate records of patients' care, condition, and progress.
  • Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Maintained accurate documentation of patient care, facilitating effective communication among healthcare team members.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.

Delivery Driver

Self Employed
01.2021 - 04.2024
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.

Activity Director

Clark Memorial Home
01.2016 - 08.2018
  • Planned resident outings and special events to mark holidays and celebrate special occasions.
  • Ensured compliance with state regulations and facility policies by maintaining accurate documentation of activity programs.
  • Developed monthly life enrichment calendar and published electronically and in print.
  • Developed strong relationships with residents and their families, fostering a supportive community environment.
  • Worked with nursing team to identify and document changes in patient mental acuity and physical abilities.

Shift Manager

Pizza Hut
02.2011 - 05.2014
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Supervised employees and oversaw quality compliance with company standards for food and services.

Education

High School Diploma -

Miami Valley CTC
Clayton, OH
11-2024

Skills

  • HIPAA compliance
  • End-of-life care
  • Dressing assistance
  • Bathing assistance
  • Feeding assistance
  • Patient care
  • Continuing education
  • Basic life support
  • Ambulation assistance
  • Vital signs monitoring
  • Patient transfers
  • Pressure ulcer prevention
  • Geriatric care
  • Patient management
  • Healthcare ethics

Certification

  • Certified Nursing Assistant (CNA) - State Boards of Nursing.
  • First Aid Certification - American Red Cross or American Heart Association.
  • Basic Life Support (BLS) Certification - American Heart Association.
  • Infection Control Certificate(IC)-Various providers offer courses that certify knowledge in preventing the spread of infections within healthcare facilities.
  • CPR/AED Certification

Languages

English

Timeline

Delivery Driver

Self Employed
01.2021 - 04.2024

Activity Director

Clark Memorial Home
01.2016 - 08.2018

STNA

Clark Memorial Home
09.2012 - Current

Shift Manager

Pizza Hut
02.2011 - 05.2014

High School Diploma -

Miami Valley CTC

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Christin O'Neil