Christin Theiss
HAMPTON,Virginia
Summary
Reliable individual with skills and experience as Laboratory Technician. Smart and committed to job well done and offering exceptional drive. Dedicated professional skillful in sample collection, data recording and instrument calibration. Resourceful and adaptable individual with extensive experience developing and conducting experiments to document results for studies. Comfortable handling complex issues, meeting strict deadlines and adjusting to rapidly changing conditions. Highly organized Front Desk Receptionist with multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
14
14
years of professional experience
Work History
Lab Technician
Solar Orthodontic Lab
02.2010 - Current
- Maintained a safe and organized laboratory environment, adhering to strict safety protocols.
- Enhanced patient satisfaction by producing high-quality orthodontic appliances with precision and attention to detail.
- Streamlined lab processes for increased efficiency, resulting in timely completion of work orders and reduced turnaround times.
- Collaborated with orthodontists to customize appliance designs, ensuring optimal fit and effectiveness for each patient.
- Improved communication between lab technicians and clinical staff through regular meetings and updates on case progress.
- Increased accuracy of final products by meticulously reviewing prescriptions from orthodontists before initiating production process.
- Reduced material waste by carefully monitoring inventory levels and implementing effective storage practices for maximum shelf life preservation.
Front Desk Receptionist
Hampton Inn And Suites
04.2012 - 11.2023
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Developed strong working relationships with team members, fostering a positive work environment.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Provided exceptional customer service by addressing inquiries and resolving issues in a timely manner.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Implemented cost-control measures to optimize inventory management and reduce food waste.
- Supervised a team of servers and kitchen staff, fostering a collaborative work environment and high employee morale.
- Managed daily operations for a smooth-running breakfast shift, resulting in increased guest retention.
- Enhanced revenue accuracy by conducting nightly financial audits and reconciling discrepancies in transactions.
- Ensured accurate record-keeping by reviewing and verifying daily sales reports, cash deposits, and credit card transactions.
Education
High School Diploma -
Prince George High School
Prince George, VA06.2006
Skills
- Workflow Coordination
- Data Analysis
- Cash Handling
- Call Routing
- Office Organization
- Customer Service
Timeline
Front Desk Receptionist
Hampton Inn And Suites
04.2012 - 11.2023
Lab Technician
Solar Orthodontic Lab
02.2010 - Current
High School Diploma -
Prince George High School
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