Office Manager Pop's Towing and Recovery
Newport News, Virginia
07.2013 - 12.2015
Managed daily office operations and ensured smooth workflow within the team.
Coordinated scheduling for towing services and communicated with drivers effectively.
Handled customer inquiries and resolved issues professionally and promptly.
Maintained filing system for records, correspondence and other documents.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
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