Christina Abadie
Claymont,DE
Summary
Driven and compassionate professional with extensive experience in patient care and customer service, notably at Honest Hands and Wawa. Excelled in maintaining high satisfaction levels through effective communication and meticulous attention to personal hygiene assistance. Skilled in housekeeping and team collaboration, significantly enhancing client independence and operational efficiency.
Overview
19
19
years of professional experience
Work History
Home Health Aide
Honest Hands
2023.09 - Current
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Took client to and from doctor appointments.
Customer Service Associate
Wawa
2005.09 - 2023.03
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Informed customers about special promotions and provided detailed information for various products.
- Provided training and support to new associates to help provide high-quality customer service.
- Trained new associates in company policies and procedures, fostering a supportive work environment.
Education
High School Diploma -
Academy Park High School
Sharon Hill, PA06.2006
Skills
- Patient Care
- Meal Preparation
- Personal Hygiene Assistance
- Feeding Assistance
- Bathing Assistance
- Vital signs monitoring
- Housekeeping
- Dressing assistance
- Light Housekeeping
- Mobility support
- Recording vital signs
- Client documentation
- Documentation
- Patient transportation
- Medication organization
- Schedule Management
- Physical therapy support
Timeline
Home Health Aide
Honest Hands
2023.09 - Current
Customer Service Associate
Wawa
2005.09 - 2023.03
High School Diploma -
Academy Park High School
Similar Profiles
AMA SELAE YEKESONAMA SELAE YEKESON
Associate Director at Honest Hands Homecare AgencyAssociate Director at Honest Hands Homecare Agency
Krupesh PatelKrupesh Patel
Production Technician at Honest ChemicalsProduction Technician at Honest Chemicals
Jennifer EscobarJennifer Escobar
Barista/Cashier at Honest Edgewood RoastersBarista/Cashier at Honest Edgewood Roasters