Christina Abbatiello
Optometric Technician
Riverside,CA
Summary
33 Plus years in the Health Care Industry utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously, organized and dependable candidate successful at managing multiple priorities with a positive attitude. Working well in busy environments. Friendly professional with willingness to take on added responsibilities to meet team and company goals.
Overview
16
16
years of professional experience
1
1
year of post-secondary education
Work History
Certified Optical Dispenser
Kaiser Vision Essentials
09.2019 - Current
- Offered excellent customer service to increase satisfaction.
- Calibrated seg heights, vertex, and pupillary distance and tilt to customize eyeglass orders and create perfect fit.
- Utilized advanced knowledge of ocular anatomy, physiology and optics to provide proper eye wear analysis.
- Assisted coworkers with complex cases, sharing expertise in lens materials, coatings, tints, and other optical options available to suit specific requirements
- Skillfully handled customer complaints, resolving issues promptly and professionally to maintain client loyalty
Certified Optician/Ophthalmologist Assistant
California Eye Specialists
09.2017 - 08.2020
- Assisted over 50 customers daily to meet deadlines and achieve sales goals.
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Instilled anesthetic drops and assisted in laser treatments and minor procedures.
- Used Lensometer to measure and record lens power of existing prescriptive spectacles.
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
Lead Optician/ Biller/ Lab Technician
Vision Lab
02.2013 - 06.2016
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit..
- Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
- Utilized advanced knowledge of ocular anatomy, physiology and optics to provide proper eyewear.
- Stayed current on industry advancements and emerging trends through continuous professional development opportunities, enhancing overall quality of service provided to clients
Lead Optician
Ragsdale Optometry
03.2008 - 03.2010
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Confirmed quality control standards were met for all eye wear and contact lenses.
- Utilized active listening, interpersonal, and telephone etiquette skills when communicating with others.
- Communicated with insurance companies to research and resolved coding discrepancies.
- Troubleshot complex vision issues, collaborating with on site Doctor to ensure appropriate treatment plans were implemented
Education
Bachelor of Science in Psychology - Concentration in Organizational Behavior
Colorado Technical University
Colorado Springs, CO 05.2001 -
Associate of Arts - Communication, Media And Languages
Riverside City College
Riverside, CA 05.2001 -
Associate of Arts - Social And Behavioral Studies
Riverside City College
Riverside, CA 05.2001 -
Associate of Arts - Humanities, Philosophy And Arts
Riverside City College
Riverside, CA 05.2001 -
Associate of Arts - Psychology For Transfer
Riverside City College
Riverside, CA 02.2019 - 06.2020
Skills
Supply Management
Timeline
Certified Optical Dispenser
Kaiser Vision Essentials
09.2019 - Current
Associate of Arts - Psychology For Transfer
Riverside City College
02.2019 - 06.2020
Certified Optician/Ophthalmologist Assistant
California Eye Specialists
09.2017 - 08.2020
Lead Optician/ Biller/ Lab Technician
Vision Lab
02.2013 - 06.2016
Lead Optician
Ragsdale Optometry
03.2008 - 03.2010
Bachelor of Science in Psychology - Concentration in Organizational Behavior
Colorado Technical University
05.2001 -
Associate of Arts - Communication, Media And Languages
Riverside City College
05.2001 -
Associate of Arts - Social And Behavioral Studies
Riverside City College
05.2001 -
Associate of Arts - Humanities, Philosophy And Arts
Riverside City College
05.2001 -
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