Christina Abbatiello
Optometric Technician
Riverside,CA
Summary
33 Plus years in the Health Care Industry utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously, organized and dependable candidate successful at managing multiple priorities with a positive attitude. Working well in busy environments. Friendly professional with willingness to take on added responsibilities to meet team and company goals.
Overview
16
16
years of professional experience
1
1
year of post-secondary education
Work History
Certified Optical Dispenser
Kaiser Vision Essentials
Riverside, CA
09.2019 - Current
- Offered excellent customer service to increase satisfaction.
- Calibrated seg heights, vertex, and pupillary distance and tilt to customize eyeglass orders and create perfect fit.
- Utilized advanced knowledge of ocular anatomy, physiology and optics to provide proper eye wear analysis.
- Assisted coworkers with complex cases, sharing expertise in lens materials, coatings, tints, and other optical options available to suit specific requirements
- Skillfully handled customer complaints, resolving issues promptly and professionally to maintain client loyalty
Certified Optician/Ophthalmologist Assistant
California Eye Specialists
Riverside, CA
09.2017 - 08.2020
- Assisted over 50 customers daily to meet deadlines and achieve sales goals.
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Instilled anesthetic drops and assisted in laser treatments and minor procedures.
- Used Lensometer to measure and record lens power of existing prescriptive spectacles.
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
Lead Optician/ Biller/ Lab Technician
Vision Lab
Riverside, CA
02.2013 - 06.2016
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit..
- Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
- Utilized advanced knowledge of ocular anatomy, physiology and optics to provide proper eyewear.
- Stayed current on industry advancements and emerging trends through continuous professional development opportunities, enhancing overall quality of service provided to clients
Lead Optician
Ragsdale Optometry
Riverside, CA
03.2008 - 03.2010
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Confirmed quality control standards were met for all eye wear and contact lenses.
- Utilized active listening, interpersonal, and telephone etiquette skills when communicating with others.
- Communicated with insurance companies to research and resolved coding discrepancies.
- Troubleshot complex vision issues, collaborating with on site Doctor to ensure appropriate treatment plans were implemented
Education
Bachelor of Science in Psychology - Concentration in Organizational Behavior
Colorado Technical University
Colorado Springs, CO 05.2001 -
Associate of Arts - Communication, Media And Languages
Riverside City College
Riverside, CA 05.2001 -
Associate of Arts - Social And Behavioral Studies
Riverside City College
Riverside, CA 05.2001 -
Associate of Arts - Humanities, Philosophy And Arts
Riverside City College
Riverside, CA 05.2001 -
Associate of Arts - Psychology For Transfer
Riverside City College
Riverside, CA 02.2019 - 06.2020
Skills
Supply Management
Transaction Processing
Customer Service
Attention to Detail
Supply and Equipment Ordering
Billing Processing
Assistive Device Advisory
Optical Equipment Testing
Analytical Thinking
Administrative Functions
Product and Service Recommendations
Data Verification
Managing Repairs
Timeline
Certified Optical Dispenser
Kaiser Vision Essentials
09.2019 - Current
Associate of Arts - Psychology For Transfer
Riverside City College
02.2019 - 06.2020
Certified Optician/Ophthalmologist Assistant
California Eye Specialists
09.2017 - 08.2020
Lead Optician/ Biller/ Lab Technician
Vision Lab
02.2013 - 06.2016
Lead Optician
Ragsdale Optometry
03.2008 - 03.2010
Bachelor of Science in Psychology - Concentration in Organizational Behavior
Colorado Technical University
05.2001 -
Associate of Arts - Communication, Media And Languages
Riverside City College
05.2001 -
Associate of Arts - Social And Behavioral Studies
Riverside City College
05.2001 -
Associate of Arts - Humanities, Philosophy And Arts
Riverside City College
05.2001 -