Christina Abiba
Admissions Advisor
Charles Town,WV
Summary
Highly qualified Senior Admissions Advisor with experience supporting students' transition from high school to higher education. Excels at guiding students to make and meet academic goals. Takes pride in creating supportive environments and encouraging positive interactions. Proven professional and self-starter with excellent communication skills.
Overview
15
15
years of professional experience
Work History
Admissions Advisor
University Of Maryland Global Campus
03.2023 - Current
- Maintained positive relationships with students, faculty, alumni, and administration.
- Identified and addressed concerns of incoming students and parents.
- Regularly met with prospective and new students to confirm success and identify problem areas.
- Participated in professional development activities to stay up-to-date on industry trends, ensuring that our institution remained competitive in attracting top talent.
- Assessed student's abilities and recommended degree programs to highlight strengths.
- Maintained accurate records of all applicant information, ensuring efficient communication between various departments within the institution.
- Assessed student interests and skills and provided strategic information about pursuing suitable courses.
- Provided resources to support students in achieving career goals.
Military Assistance
American Public University System
08.2018 - 03.2023
- Supervisor: Trina Agee
- Full Time, $16.19 per hour, 40 hrs. per week
- Assists prospective students interested in attending the University
- Assists assigned prospects to the point of application, demonstrates an understanding of the needs of adult learners/non-traditional students
- Handles large volumes of calls both inbound and outbound
- Conducts imports of new prospective students using excel
- Maximized resources by effectively utilizing CRM software to track communication efforts with potential applicants throughout their decision-making process.
- Performs administrative tasks including registration, paperwork processing (VA, DoD, PCC) and resource referral. Evaluates prospective students and maintains applicant tracking records.
- Advises and guides students into making decisions consistent with interest, goals, abilities, and degree requirements while meeting Department of Defense and Veterans Affairs guidelines for use of benefits.
- Completes ongoing Veterans Affairs/Department of Defense training and other military training and higher education professional development courses.
Assistant Manager
Yankee Candle
12.2013 - 07.2015
- Supervisor: Robin Walkup 703-421-3188
- Full Time, $15.00 per hour, 40 hrs. per week
- Efficiently scheduling of employees, processing payroll, proficient with using phone services, copiers, specific scheduling and payroll programs
- Coaches and develops store management teams and sales associates
- Meets or exceeds divisional and store sales and profitability goals
- Positive attitude focused on customer satisfaction
Unit Supervisor
Board of Child Care
01.2011 - 08.2013
- Supervisor: Renae Whorley 304-267-3300
- Full Time, $37,000 per year, 50 hours per week
- Readily adapts to changing requirements
- Effectively works as a member of an interdisciplinary team, maintains security and safety of both staff and residents
- Communicates clearly and effectively with coworkers both in written and verbal communications
- Manages individual workflow effectively and improves processes when necessary
Education
Bachelors of Science - Criminal Justice
Frostburg State University
Frostburg05.2008
High School Diploma -
Linganore High School
Frederick06.2003
Skills
Excellent interpersonal skills
Timeline
Admissions Advisor
University Of Maryland Global Campus
03.2023 - Current
Military Assistance
American Public University System
08.2018 - 03.2023
Assistant Manager
Yankee Candle
12.2013 - 07.2015
Unit Supervisor
Board of Child Care
01.2011 - 08.2013
Bachelors of Science - Criminal Justice
Frostburg State University
High School Diploma -
Linganore High School