Christina Adameck
Presto,PA
Summary
Experienced management professional with a strong focus on people and team development. Boasts over 10 years of success in training leaders and building cohesive teams. Demonstrates a track record of surpassing key performance indicators (KPIs) and profit and loss (PnL) goals through closely monitoring employee performance and providing effective coaching methods. Recognized for adeptly resolving complex issues and implementing proactive operational changes, fostering a positive work environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
District Manager
Gopuff
12.2021 - Current
- Supervised various locations, enforcing high-quality standards of operations of several multi-million dollar businesses
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
- Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels and reduced shrink 20% across all locations.
- Achieved KPIs consistently by setting clear expectations for team members, providing ongoing feedback, and addressing any performance concerns promptly.
Training Store General Manager
Dunkin’ Donuts
11.2020 - 12.2021
- Execute monthly metric standards for COGS and EBITDA in the highest volume Pittsburgh locations
- Developed and implemented strategies that increased sales 10% per month each month by maintaining a focus on speed of service
- Increased and maintained guest satisfaction by 30% within 3 months
- Lead hiring, onboarding, scheduling, and training of all team members
- Created training and development plan for local franchise
- Identified top talent, trained, and developed 8 crew members into managers within 9 months.
Restaurateur
Chipotle Mexican Grill
09.2014 - 10.2020
- Oversaw 6 different locations in the Pittsburgh area, training and developing 10 shift managers and 4 General Managers
- Increased and maintained Ecosure score by 20% after one month
- Increased and maintained guest satisfaction by 30% within 2 months
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Took the lowest ranking locations in all KPIs to highest ranking in the Pittsburgh area within 6 months
- Promoted to Restaurateur, a title given to the top 10% of GMs in the company by the CRO in 2019.
- Rated the highest level on all performance reviews.
Customer Service/Front End Manager
Price Chopper
07.2012 - 12.2016
- Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
- Maintained excellent store appearance by enforcing cleanliness standards and delegating tasks to team members effectively.
- Maintained strong customer relations and effective customer service standards.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Promoted from cashier to front end manager within two years, demonstrating rapid growth in leadership abilities and operational knowledge.
Education
MBA Candidate -
Brandman University
Bachelor's - Communications
University of Pittsburgh
05.2018
Skills
- Strategic Planning
- Leadership training
- New Employee Training
- Coaching and Mentoring
- Team Development
- Customer Service
- Financial Management
- Multi-unit management
- Data Analytics
- Organization and Time Management
- Cash Flow Management
- MS Office Suite
Certification
Servsafe
References
Available Upon Request
Timeline
District Manager
Gopuff
12.2021 - Current
Training Store General Manager
Dunkin’ Donuts
11.2020 - 12.2021
Restaurateur
Chipotle Mexican Grill
09.2014 - 10.2020
Customer Service/Front End Manager
Price Chopper
07.2012 - 12.2016
MBA Candidate -
Brandman University
Bachelor's - Communications
University of Pittsburgh
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