Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Christina Alicea

Queens,NY

Summary

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.

Overview

23
years of professional experience

Work History

The Childrens Hospital At Montefiore

EVS Team Lead/Floor Technician/Housekeeper/Transporter
06.2004 - 11.2021

Job overview

  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Promoted high standard's through personal example to help each member understand expected behavior and standards.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Stripped and refinished hard surface floors to maintain quality condition and appearance.
  • Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
  • Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
  • Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
  • Assisted patients in using oxygen tanks and other medical equipment to manage smooth transition from hospital to designated location.
  • Collected laboratory specimens, dropped off at laboratories and picked up test results.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Operated buffers and burnishers to clean and polish floors.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Washed down facility walls, floors, and doors regularly with cleaning solutions and sprayers.

Clean "Us"

Floor Technician/3m Waxer/Str[pper /Team Leader
10.2000 - 10.2004

Job overview

  • Organized work to meet demanding production goals.
  • Maintained quality assurance and customer satisfaction objectives.
  • Maintained compliance with regulatory standards and safety requirements.
  • Applied critical thinking and research to address complex issues.
  • Observed equipment operation to diagnose and troubleshoot reported issues.
  • Inspected equipment regularly and kept detailed records of floor cleaning supply inventories.
  • Prepared and cleaned surfaces for rebuilding purposes by removing damaged tiles, bricks, and mortar.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Maintained chemical Franchise businesses such as The Loft ,Urban Outfitters ,The Gap, Abercrombie and Fitch...
  • Maintained floor cleaning and waxing equipment.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.

Smitty's Floors

Supervisor/EVS Floor Technician
11.1998 - 09.2002

Job overview

  • Stripped and refinished hard surface floors to maintain quality condition and appearance.
  • Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Maintained floor cleaning and waxing equipment.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Operated buffers and burnishers to clean and polish floors.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Education

Dewitt Clinton High School
Bronx, NY

GED
1981

Skills

  • Performance Improvement
  • Daily Workflow Improvement
  • Safety
  • Environmental Practices
  • Troubleshoot Service Issues
  • Strategic Planning

Timeline

EVS Team Lead/Floor Technician/Housekeeper/Transporter

The Childrens Hospital At Montefiore
06.2004 - 11.2021

Floor Technician/3m Waxer/Str[pper /Team Leader

Clean "Us"
10.2000 - 10.2004

Supervisor/EVS Floor Technician

Smitty's Floors
11.1998 - 09.2002

Dewitt Clinton High School

GED

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Christina Alicea