Christina Alin

• Oversee daily operations, ensuring seamless coordination and efficient execution of tasks.
• Monitor budget and utilized operational resources.
• Collaborate with leadership on strategic planning and execution of operational initiatives to enhance efficiency and productivity.
• Develop and implement improvement strategies to streamline processes and optimize workflow, resulting in cost saving and increased effectiveness.
• Cultivate and nurture strong relationships with sponsors, staff, volunteers, members, donors, and community partners.
• Supervise and provide guidance to student interns on all programming and administrative tasks, and one-on one visits with particular members.
• Drive monthly engagement through tailored newsletter content.

• Expanded program events and activities, resulting in a 69% increase in participation and engagement.
• Directed and tracked member services, groups, events, and programs to ensure clarity among volunteers, staff, members, and vendors regarding opportunities, roles, tasks, and deadlines.
• Provided personalized support to meet the needs of each member, including appointment setting, service arrangement, and problem-solving.
• Oversaw and collaborated with Member Committees/Teams, including Ambassador Committee, Program Committee, and Connects Team, ensuring isolated members feel connected and can access support.
• Led committee members in organizing presentations for special events.
• Spearheaded volunteer recruitment, vetting, and orientation processes.

Directed personalized living services, including transportation, errands, and companionship, while supervising a small team of Certified Nursing Assistants, overseeing billing, scheduling, and coordination of alternative resources. Managed documentation processes to ensure compliance with guidelines. Marketing personalized living programs to appropriate audiences. Developed and planned personalized living special events. Performed human resources functions such as interviewing, hiring, orientation, evaluations, and staff development. Ensured adherence to departmental policies, procedures, and professional standards, as well as state and regulatory requirements.

Developed and implemented monthly life enrichment calendar meeting resident needs and company standards; created and distributed monthly newsletters and flyers; monitored budget, equipment, and supplies for activities; coordinated entertainment bookings and managed monthly special events, developed and led exercise programs; promoted socialization and encouraged resident participation in activities; coordinated transportation for group outings using a 12-passenger shuttle bus.