CHRISTINA ALLEN
Enon,OH
Summary
Kindhearted individual offering background in service. Dedicated, focused and accustomed to serving community. Eager team member always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills. Skilled at making customers feel welcome and answering any concerns. Efficiently maintains records and makes sure they remain up to date.
Overview
14
14
years of professional experience
Work History
CYP Program Assistant
MWR Child Development Center
08.2021 - 05.2022
- Enhanced CYP program quality by developing and implementing age-appropriate curriculum and activities.
- Improved participant engagement through the creation of diverse learning environments catering to various learning styles.
- Assisted in maintaining a safe, healthy, and inclusive environment for all program participants.
- Contributed to increased parent satisfaction by providing regular communication on child development progress and program updates.
- Ensured compliance with federal regulations through diligent record-keeping and documentation of daily operations.
- Collaborated with multidisciplinary team members to provide comprehensive support services tailored to each child''s needs.
- Utilized effective behavior management techniques, resulting in a positive atmosphere conducive to learning and personal growth.
- Aided in fostering social-emotional development through consistent reinforcement of appropriate behaviors and conflict resolution strategies.
- Participated in ongoing professional development opportunities, enhancing abilities as a CYP Program Assistant.
- Facilitated open communication among staff, parents, and community partners to foster strong relationships benefiting the program''s success.
Bakery Assistant
Two Moms Kitchen
10.2020 - 05.2021
- Worked in a position that required completing multiple tasks, including: taking customers orders, decorating custom iced cookies, serving customers, and maintaining materials for daily use
- Assisted in making sure customers orders were correct and packaged daily for pick up
- Processed custom orders and gave estimates as needed.
- Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.
- Assisted in increasing bakery sales through effective product merchandising and displaying attractive, fresh baked goods.
- Maintained high-quality standards by following proper baking techniques and adhering to strict hygiene guidelines.
- Contributed to a positive work environment by collaborating with team members and assisting in various tasks as needed.
- Supported efficient operations by maintaining accurate inventory levels and promptly restocking supplies.
- Expedited customer orders through effective communication with the baking team, ensuring timely completion of requested items.
Family Readiness Group 4-9, 1SBCT, 4ID - HHC Family Readiness Group Leader
4-9,1SBCT, 4ID
07.2018 - 05.2019
- Increased communication between company leadership and families which led to over 200 families receiving critical information to welcome their soldiers home
- Plan, scheduled, and disseminated information to increase overall understanding of upcoming scheduled activities and preparedness for families
- Responsibilities included ensuring contacts of families were informed via social media, information was passed out to families during and following the unit's deployment, and organizing events and facilitating information flow between both mid and top tier management and their workers and families
- Provided administrative support, guidance, technical assistance, and community resource expertise for the FRG as well as referrals for all aspects of Family readiness.
- Enhanced family readiness by organizing events and disseminating relevant information.
- Collaborated with other FRG leaders to share best practices and streamline processes across multiple units.
- Managed sensitive personal information with utmost discretion, maintaining trust within the military community.
Origami Owl - Independent Consultant
12.2014 - 09.2018
- Provided customer service in a high volume, online and personal environment by tailoring merchandise to individual customers from designing to final purchase
- Directed sales efforts and monitored customer satisfaction by promptly addressing complaints and using each instance as a training opportunity for myself
- Handled confidential customer business and operational information, with no breach of information.
The Tree Steak House - Hostess
05.2008 - 05.2010
- Assisted front of house and back of house staff with preparing for events, coordinating smooth execution to maximize guest satisfaction
- Documented reservations and communicated changes to guests
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid over booking
- Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
Education
Bachelor of Science - Social Sciences
Florida State University
Tallahassee, FL05.2019
Associate of Arts - History
Florida State College At Jacksonville
Jacksonville, FL12.2016
High School Diploma -
Mandarin High School
Jacksonville, FLSkills
- Small group leadership
- Family support
- Deployment leadership
- Group activity oversight
- Billing and Invoicing
- Scheduling and calendar management
- Document control
- Parent Communication
Timeline
CYP Program Assistant
MWR Child Development Center
08.2021 - 05.2022
Bakery Assistant
Two Moms Kitchen
10.2020 - 05.2021
Family Readiness Group 4-9, 1SBCT, 4ID - HHC Family Readiness Group Leader
4-9,1SBCT, 4ID
07.2018 - 05.2019
Origami Owl - Independent Consultant
12.2014 - 09.2018
The Tree Steak House - Hostess
05.2008 - 05.2010
Bachelor of Science - Social Sciences
Florida State University
Associate of Arts - History
Florida State College At Jacksonville
High School Diploma -
Mandarin High School
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