Christina Allen
Vancouver,WA
Summary
Professional with deep expertise in project management, adept at driving initiatives to successful completion. Known for fostering team collaboration and delivering results in dynamic environments. Strong skills in strategic planning, stakeholder communication, and adaptive problem-solving. Reliable and flexible, consistently aligning efforts with evolving project goals.
Proactive manager with strong background in retail management, adept at optimizing operations to achieve results. Known for effective team collaboration, adaptability, and focus on exceeding goals. Skilled in inventory management, staff training, and customer service excellence. Consistently reliable and proactive in responding to changing needs.
Overview
12
12
years of professional experience
Work History
Realty Project Coach
Walmart
Vancouver, WA
08.2021 - Current
- Developed and implemented project management strategies to enhance team performance and efficiency.
- Facilitated training sessions to improve employee skills and foster a culture of continuous improvement.
- Collaborated with cross-functional teams to align project goals with corporate objectives and drive results.
- Analyzed project outcomes to identify areas for process improvement and implement actionable solutions.
- Managed stakeholder communications, ensuring alignment on project milestones and deliverables.
- Optimized resource allocation by assessing team strengths and adjusting assignments accordingly.
- Mentored junior team members, providing guidance on best practices in project execution and management.
- Led post-project evaluations to assess performance metrics and inform future project planning initiatives.
- Boosted overall productivity by identifying areas for improvement in individual team members'' skills and knowledge, then addressing them through targeted coaching interventions.
- Optimized resource allocation through strategic planning and prioritizing tasks based on urgency and impact.
- Fostered a culture of continuous learning within project teams, promoting professional development opportunities and encouraging the sharing of best practices among peers.
- Led cross-functional teams towards successful execution of complex projects while ensuring alignment with organizational goals.
- Mentored junior team members to enhance their problem-solving abilities, leadership skills, and technical expertise.
- Evaluated ongoing project performance using data-driven metrics; adjusted strategy accordingly to achieve desired outcomes.
- Increased client satisfaction with project results by maintaining open lines of communication and providing regular progress updates.
- Strengthened relationships with key stakeholders by maintaining open lines of communication, regularly soliciting feedback, and delivering on commitments made during negotiations.
- Monitored project progress, identified risks and took corrective action as needed.
Overnight Stocking Coach
Walmart
Vancouver, WA
10.2020 - 08.2021
- Led team training sessions to enhance employee performance and product knowledge.
- Developed and implemented strategies to improve customer service standards.
- Analyzed store operations to identify areas for process improvement and efficiency gains.
- Mentored junior associates, fostering skill development and teamwork within the department.
- Coordinated staff scheduling to optimize workforce management and meet business needs.
- Monitored inventory levels, ensuring timely restocking of merchandise on sales floor.
- Collaborated with management to execute promotional initiatives and drive sales growth.
- Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
- Enhanced team performance by developing and implementing effective coaching strategies.
- Developed code of conduct for team, promoting discipline and respect both day shift, and night shift
- Fostered positive and inclusive team environment, leading to increased team cohesion and morale.
- Conducted regular performance evaluations, providing associates with constructive feedback and setting clear goals for improvement.
- Facilitated group coaching sessions and provided individual coaching support.
- Facilitated team building activities and workshops to improve communication, collaboration and productivity.
- Utilized various coaching models and techniques to maximize teams success.
- Provided guidance to associates in overcoming challenges and identifying opportunities.
Assistant Store Manager of Operations
Walmart
Vancouver, WA
02.2017 - 08.2021
- Trained and mentored team members on operational procedures and customer service excellence.
- Managed inventory control processes to ensure accuracy and availability of stock levels.
- Analyzed sales data to identify trends, optimizing product placement and merchandising strategies.
- Developed staff schedules to maximize productivity while maintaining labor cost efficiency.
- Implemented loss prevention measures, reducing shrinkage through effective training and monitoring.
- Led store initiatives to enhance customer experience, resulting in improved satisfaction scores.
- Streamlined operational workflows, enhancing overall store efficiency and employee engagement.
- Managed daily store operations to ensure optimal customer service and employee productivity.
- Collaborated with the Store Manager to develop strategic plans for sales growth and operational improvements.
- Fostered a positive workplace culture by consistently demonstrating leadership qualities such as integrity, professionalism, and open communication.
- Conducted regular audits on store procedures and performance, identifying areas for improvement and implementing corrective action plans.
- Recruited, hired and trained new employees, aimed at building high-functioning team focused on stock management, visual merchandising, and general store operations.
- Played a key role in achieving consistently high customer satisfaction ratings by addressing concerns promptly and providing solutions that exceeded expectations.
- Maintained visual merchandising standards throughout the store to create an appealing shopping environment for customers.
- Enhanced employee performance through regular coaching, training, and constructive feedback sessions.
Department Manager
Walmart
Portland, OR
02.2014 - 02.2017
- Led department operations to ensure compliance with safety and quality standards.
- Trained and mentored staff on best practices for customer service and inventory management.
- Implemented process improvements that enhanced workflow efficiency and reduced operational costs.
- Analyzed sales data to optimize product placement and inventory levels, driving increased profitability.
- Managed scheduling and staffing to align resources with peak business demands effectively.
- Collaborated with cross-functional teams to develop strategic initiatives that improved overall store performance.
- Oversaw visual merchandising strategies to enhance customer experience and drive sales growth.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Education
Associates of Business Management - Business Management
Portland Community College
Portland, OR09-2014
High School Diploma -
Cleveland High School
Portland, OR05-2011
Skills
- Organization skills
- Leadership skills
- Multi-tasking skills
- Collaborative mindset
- Risk management skills
- Stakeholder management
- Task delegation
- Training delivery
- Teamwork and collaboration
- Problem-solving
- Reliability
- Strategic thinking
Accomplishments
- Supervised team of up to 50 staff members, not only in operations but also in realty.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Documented and resolved associate issues which led to better team work and increase in work productivity.
- Achieved increased sales through effectively helping with merchandising and effective team work.
- Achieved completion of projects by completing needed strategies to improve with accuracy and efficiency in order to not have the same areas of struggle in a future project.
Timeline
Realty Project Coach
Walmart
08.2021 - Current
Overnight Stocking Coach
Walmart
10.2020 - 08.2021
Assistant Store Manager of Operations
Walmart
02.2017 - 08.2021
Department Manager
Walmart
02.2014 - 02.2017
Associates of Business Management - Business Management
Portland Community College
High School Diploma -
Cleveland High School