Experienced Medical Assistant adept in providing excellent patient centered care. Seeking a position in the healthcare industry where my personal skills and abilities as a medical assistant as well as my leadership skills are utilized to deliver quality patient care. Eager to join a new medical office and organization to utilize my skills to help others.
Overview
38
38
years of professional experience
Work History
Medical Assistant
Adventist Health System
06.2024 - Current
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Prior Authorizations for all injectable medications.
Vaccine and medication administration.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Patient Access Supervisor
Kaweah Health
12.2022 - 06.2024
I currently oversee a team of Pre-registration, Pre-Authorization and TAR's specialists as well as Benefits Counselors
My team preregisters patients for all upcoming elective radiology and or surgeries and procedures
I run the day to day operations of the Patient Access Team which includes staffing, time card corrections and approving to payroll
I also conduct the annual performance reviews of my team
I ensure that all staff are current with MAT trainings staying compliant following our Districts guidelines
Specialty Practice Manager
Kaweah Health
08.2017 - 12.2022
Responsible for the day to day operations of a busy Neuroscience clinic
From staffing and conducting new hire interviews, annual employee performance reviews
District operations meetings, billing and conducting daily audits on charges for the nine Neurosurgeons in the group
If there were any new workflows for the staff or providers that were implemented I would be sure all were trained accordingly
I also owned and maintained the providers on call schedule for the clinic as well as the main hospital
I was involved in the onboarding of any new providers, credentialing and made sure all new providers proctoring was completed and submitted to HR in a timely manner
I was also responsible for ordering of all supplies and medications for the clinic
Marketing for our service line, included going out to the public providers offices in our community
Assisting the marketing department with creating our marketing tools
Medical Assistant
Quick Care Kaweah Health
09.2012 - 07.2017
My duties included front and back office duties, greeting patients, registering of patients
Answering busy phone lines
Making appointments, specialty referrals
Medication and vaccines administration, vitals as well as wound care and EKG's
Documenting all the necessary information in the patients chart using our EMR
Stocking of the patient rooms also have knowledge of Workers Compensation first reports as well as submitting RFA's for medications for patients
Clinical Assistant/Lead Pain Management
Silicon Valley Surgery Center
07.2007 - 08.2011
Duties included assisting in pre-op as well as PACU, post op care and assisting in admitting and discharging patients
When not in Pre-op or PACU I was working with the Pain Management providers as their lead, assisting in the OR, setting up the procedure rooms and making sure all consents were correct, looking over all paperwork prior to all procedures
I was responsible for ordering of supplies and stocking of the OR rooms including medications for pain procedures
Assisted in OR room turnovers after any surgical procedures
Assisted in pulling supplies and instrumentation for the following days procedures, assisted in sterile processing and wrapping of instrumentation
Office Manager
Dr. Rayna Kroman
08.1987 - 08.2011
I was hired as a Medical assistant and after a few months was promoted to Manager
I Managed a busy Pediatric office during my time at the practice I was a working Manager which included front and back office duties
Including injections, vitals, referrals ordering of supplies including vaccines as well as tracking and ordering of Vaccines for Children
Front office included answering phones as well as making appointments
Specialty referrals and follow up on retrieving medical records
I was the biller for commercial as well as Medi-cal claims
Chart audits and prepping for state chart audits
I was in charge of the hiring process and termination of staff
Held monthly team meetings
Would be involved in interviewing Locums Tenens when needed
Education
Medical Assistant -
Bryman College
02.1987
AS - Science
West Hills College
02.2025
GED -
San Jose Adult School
02.2006
Skills
Leadership Expert
Ability to Multitask Expert
Fast Learner Expert
Communication Expert
Microsoft Office Expert
Ability to Work Under Pressure Expert
Ability to Work in a Team Expert
Adaptability Expert
Customer Service Experienced
Communication Skills Experienced
Medical Terminology Experienced
Adaptability Experienced
Personal Information
Title: Medical Assistant
Timeline
Medical Assistant
Adventist Health System
06.2024 - Current
Patient Access Supervisor
Kaweah Health
12.2022 - 06.2024
Specialty Practice Manager
Kaweah Health
08.2017 - 12.2022
Medical Assistant
Quick Care Kaweah Health
09.2012 - 07.2017
Clinical Assistant/Lead Pain Management
Silicon Valley Surgery Center
07.2007 - 08.2011
Office Manager
Dr. Rayna Kroman
08.1987 - 08.2011
AS - Science
West Hills College
GED -
San Jose Adult School
Medical Assistant -
Bryman College
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