Summary
Overview
Work History
Education
Skills
Timeline
Volunteer

Christina Ambrose

Kansas City,MO

Summary

Proven leader and efficient organizer, I excelled at Sonic by enhancing customer satisfaction and team performance through effective problem-solving and clear communication. Skilled in inventory management and quality assurance, I consistently met productivity targets, ensuring operational excellence. My adeptness in heavy lifting and fostering positive customer relations significantly contributed to achieving and surpassing business goals.

Overview

28
28
years of professional experience

Work History

General Warehouse Associate

On Demand Technology
07.2023 - 10.2024
  • Performed general housekeeping and cleaning tasks.
  • Operated RF scanners to track merchandise and verify contents of containers.
  • Helped maintain a well-organized warehouse by participating in regular housekeeping activities, such as sweeping, dusting, and keeping aisles clear of obstructions.
  • Prepared orders for shipment through careful packaging, labeling, and documentation, resulting in minimal returns due to errors or damages.
  • Consistently lifted materials weighing as much as Number pounds.
  • Exceeded daily productivity goals through efficient task completion and strong time management skills.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Contributed to a positive work environment through open communication, teamwork, and proactive problem-solving efforts.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Collaborated with team members to complete daily tasks and ensure smooth workflow in a fast-paced environment.

Warehouse Packer

Hallmark
08.2021 - 01.2022
  • Inspected products before packaging to avoid shipping defective or damaged goods to customers.
  • Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
  • Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
  • Packed, weighed and shipped items per customer specifications.
  • Learned and followed warehouse safety protocols to prevent injuries and accidents.
  • Reduced damaged items rate by ensuring proper packaging and securing materials within boxes.
  • Added packed boxes to conveyor belts for movement to shipping stations.
  • Created shipping labels to complete daily order processing.
  • Demonstrated flexibility during peak seasons by working extended hours or weekends when necessary.
  • Successfully met daily packing quotas while remaining focused on quality control measures throughout each shift.
  • Organized items on racks, shelves and bins to maintain established order.
  • Adapted quickly to new technologies introduced into the workplace, enhancing overall productivity levels.
  • Actively participated in ongoing training sessions offered by the company to enhance skills and knowledge base.
  • Assisted in inventory control measures, conducting regular counts for stock accuracy.
  • Improved workplace morale through consistent punctuality, strong work ethic, and a team-oriented mindset.

Mail Pre-Sorter

USPS
10.2018 - 04.2021
  • Demonstrated flexibility in adapting to varying workloads, readily taking on additional responsibilities as needed to support overall postal operations.
  • Ensured timely delivery of mail by promptly completing pre-sorting tasks each day.
  • Monitored equipment performance regularly; troubleshooting minor issues proactively or escalating concerns as necessary for timely resolution.
  • Implemented inventory management practices for supplies such as envelopes, labels, postage meters; reducing downtime due to lack of resources.
  • Contributed to departmental goals by meeting or exceeding daily productivity targets for mail pre-sorting tasks.
  • Collaborated with team members to improve overall workflow and productivity in the mailroom.
  • Adhered to company policies and USPS regulations while performing all assigned duties related to mail handling and pre-sorting operations.
  • Minimized errors in outgoing shipments by meticulously verifying package weight, postage, addresses, and barcodes prior to dispatch.

Manager

Sonic
07.1996 - 01.2001
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Education

Northeast High School
Kansas City, MO

Skills

  • Heavy Lifting
  • Loading and unloading
  • Pallet jacking
  • Warehouse Organization
  • Order Picking
  • Packaging and Labeling
  • Shipping and receiving
  • Picking and Packing
  • Problem-Solving
  • Self-Motivated and Disciplined
  • Safety Training
  • Health and Safety Regulations
  • Cleaning and Organizing
  • Inventory Tracking
  • Inventory Management
  • Order Preparation
  • Order picking and processing
  • Attention to Detail
  • Clear Communication
  • Punctual and Dependable
  • Order Fulfillment
  • Supply Ordering
  • Quality Control
  • Record preparation
  • Handheld Scanners
  • Barcode Labeling
  • Package labeling
  • Order Checking
  • Quality Assurance
  • Time Management
  • Customer Relations

Timeline

General Warehouse Associate

On Demand Technology
07.2023 - 10.2024

Warehouse Packer

Hallmark
08.2021 - 01.2022

Mail Pre-Sorter

USPS
10.2018 - 04.2021

Manager

Sonic
07.1996 - 01.2001

Northeast High School

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Christina Ambrose