Christina Ansted

· Running monthly rebate reports.

• Compile information and submits monthly rebates.
• Reviews and processes rebate credit memos/debit memos.
• Works with Pricing and Sales teams to resolve rebate discrepancies.
• Provides Finance department with monthly Rebate Reconciliation Report.
• Defines requirements and assists in testing for new rebate programs.
• Creates, implements, and revises rebate procedures.
• Conforms to vendor's rebate procedures and policies.
• Followed all company policies and procedures to deliver quality work.
• Listened and responded to customer requests and forwarded necessary information to superiors.
• Collected, arranged, and input information into database system.
• Generated reports detailing findings and recommendations.
• Self-motivated, with strong sense of personal responsibility
• Proven ability to learn quickly and adapt to new situations
• Managed time efficiently in order to complete all tasks within deadlines
• Demonstrated respect, friendliness and willingness to help wherever needed
• Passionate about learning and committed to continual improvement
• Adaptable and proficient in learning new concepts quickly and efficiently
• Paid attention to detail while completing assignments

Trained employees regarding usage of ICS/SitePro program to increase their performance and efficiency. Ensured timely and accurate reconciliation of saltwater disposal tickets for multiple wells. Prepared and presented invoices in Great Plains for payment to customers through Ariba and OpenInvoice portals. Managed customers billing information by drafting and organizing data in spreadsheets. Created and organized spreadsheets for over 65 customers, including XTO/EXXON Mobile. Coordinated with customers on phone calls and emails to gather information.

• Identify and resolve any discrepancies by comparing reports in various systems, such as Tanklogix, ICS/SitePro, Ariba, and OpenInvoice.
• Recognized for collecting $15M in outstanding payments within nine months.
• Reconciled 1500+ water disposal tickets per month from multi wells in a timely manner.
• Identified, researched and resolved billing variances to maintain system accuracy and currency.
• Generated and submitted invoices based upon established accounts receivable schedules and terms.
• Performed targeted collections on past due accounts aged over 90 days.
• Responded to customer concerns and questions on daily basis.
• Executed billing tasks and recorded information in company databases.
• Used data entry skills to accurately document and input statements.
• Developed rapport with clients and vendors to cultivate loyalty and satisfaction.
• Monitored outstanding invoices and performed collections duties.
• Provided excellent customer service, developing and maintaining client relationships.
• Identify, research, and resolved billing variances to maintain system accuracy and currency.
• Process and verified invoices to secure accuracy of billing information
• Contact clients with past due accounts to formulate payment plans and discuss restructuring options
• Identified, researched, and resolved billing variances to maintain system accuracy and currency
• Researched and resolved billing discrepancies to enable accurate billing

Managed all customer ticket transactions on each load; purchase by lease acquisition group. Coordinated with different departments to propose proactive actions to avoid repeat errors. Used SXL's order management and accounting systems, such as TMW, TouchStar, Sundex, PLADS, and Coins to send tickets on daily basis for accounting month-end close and all transactions properly flow. Assessed large amounts of data to eliminate duplicated and invalid tickets through system. Compared actual and estimated value by evaluating accounting and customer payment system interface reports, as well as budgeted barrels.

• Ensured accurate and timely reconciliation of 200 to 300 lease acquisition transactions on daily basis valued at $10K to 18K for accurate financials, including payables, gain/loss, and crude sales market.
• Entered all drivers' loads for accurate payment delivery while managing Bi-weekly payroll processes.
• Addressed ticket-related issues to ensure exceptional service delivery to customers.
• Investigated and addressed system issues to enhance usability and improve functionality.
• Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance.
• Managed customer relations by developing effective communications process.
• Supported and aligned efforts to meet business and customer needs.
• Evaluated and adopted new technologies to address changing industry needs.
• Liaised between Marketing department and Contracts department.
• Conducted Customer Disputes technical research to support data resolution and production updates.
• Validated results and performed quality assurance to assess accuracy of data.
• Identified and resolved problems through root cause analysis and research.
• Performed system analysis, documentation, testing, implementation and user support for platform transitions Right of way.
• Maximized team knowledge and productivity by training, monitoring and directing employees in application of best practices and regulatory protocols.
• Analyzed program data to provide input for key decision making and strategic planning.
• Eliminated discrepancies in financial reporting and recordkeeping through accurate preparation and management of budgets.

• Confirm Buy-Sell tickets came sent from Oildex match Carriers Run Statements
• Bi-weekly process Driver's payroll ensuring all drivers loads were entered and paid accurately
• 2013 Gain and Loss Project
• Analysis of historical data trends and relationships
• Ticket Recovery for 2013: analyzing data with tickets that had overstated barrels from Trucking tickets with
• Odd Tank heights,
• Tickets with high gravity 80 or above
• Researching May 2014's Split-Tickets with overstated Net Volumes
• Also Assisted with ticket
• Allocations,
• Contract Admin & various other duties to excel internships Educational Experience
• Investigate and Identify BS&W and Temperature in ticketing process as area of potential loss
• Processed order transactions and provided customers with detailed itineraries, tickets and receipts.
• Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
• Provided schedule, routing and fare information to assist customers with ticket purchases.
• Gathered supporting documents to complete end-of-shift reporting and explain discrepancies.
• Investigated complaints to define and correct weak areas.

Investigated data regarding overstated barrels from Trucking tickets with Odd Tank heights. Delivered exceptional support to senior management in ticket Allocations. Researched May 2014's Split-Tickets with overstated Net Volumes.

• Investigated BS&W and Temperature in ticketing process to estimate potential loss.
• Ensured successful delivery of Gain and Loss project 2013 from inception to completion.
• Shadowed professionals in different situations to increase marketing knowledge.
• Took detailed notes of progress, processes and industry details to better understand marketing and company protocols.
• Reported daily work to Lease & Marketing analyst identifying areas for improvement and collaborating to increase knowledge and rectify problems.
• Cultivated interpersonal skills by building positive relationships with others
• Participated in team projects, demonstrating ability to work collaboratively and effectively
• Identified issues, analyzed information and provided solutions to problems