Summary
Overview
Work History
Education
Skills
Timeline
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Christina Antoine

Wimauma,FL

Summary

To seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

17
17
years of professional experience

Work History

Office Administrative Assistant

Virtua Hospital
02.2022 - 02.2024
  • Interacted with customers by phone, email, or in-person to provide information.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Called customers to coordinate schedules and set appointments.
  • Enhanced team productivity by creating and maintaining well-organized schedules for multiple departments.
  • Maintained up-to-date knowledge of computer software programs for optimal data entry results.
  • Delivered high levels of customer satisfaction through prompt response times when addressing inquiries related to stored information.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.

Administration Assistant

Virtua
01.2017 - 02.2024
  • Maintained office PCs, networks and mobile devices.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Maintained a high level of accuracy in data entry tasks, resulting in improved overall data quality.

Program Associate

Bancroft Neurohealth
01.2007 - 01.2018
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Educated patients and family members on best home care practices for healing and recovery.

Education

Pending - Human Development And Family Studies

Camden County College
Blackwood, NJ
05.2026

Associate of Business Administration - Business Management

Katherine Gibbs College
Montclair, NJ
06.2001

Skills

  • Computer Skills
  • Office Administration
  • Desktop Technical Support
  • Technical Support
  • Helpdesk services
  • Billing and Invoicing
  • Call center experience
  • Problem-solving abilities
  • Critical Thinking
  • Schedule coordination expertise

Timeline

Office Administrative Assistant

Virtua Hospital
02.2022 - 02.2024

Administration Assistant

Virtua
01.2017 - 02.2024

Program Associate

Bancroft Neurohealth
01.2007 - 01.2018

Pending - Human Development And Family Studies

Camden County College

Associate of Business Administration - Business Management

Katherine Gibbs College

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Christina Antoine