Christina Antonyuk
Woodridge,IL
Summary
Dynamic and dedicated professional with a strong work ethic and excellent customer service skills, honed at Carrabba's Italia Grill. Proven ability to manage high-pressure situations while enhancing guest satisfaction through effective communication and upselling strategies. Committed to maintaining cleanliness standards and fostering teamwork in fast-paced environments. Memorizes menu items and promotes products to increase sales. Dedicated to professionalism, efficiency and best-in-class customer service.
Overview
2
2
years of professional experience
Work History
Carside Specialist
Carrabba' Italia Grill
04.2023 - Current
- Managed multiple priorities effectively, balancing exceptional service with prompt order turnaround times.
- Maintained expert knowledge of menu offerings to provide accurate information and recommendations to guests upon request.
- Handled customer concerns professionally, resolving issues promptly and courteously as they arose.
Host
Carrabba' Italia Grill
04.2023 - Current
- Answered customer questions about hours, seating, and menu information.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Server Assistant
Carrabba' Italia Grill
04.2023 - Current
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Assisted with dining room set up prior to and after service period.
- Communicated customer needs clearly to kitchen staff for fast, accurate orders.
Education
Engineering
Downers Grove South
Downers Grove05-2030
Skills
- Strong work ethic
- Motivational skills
- Cleanliness standards
- Stress tolerance
- Upselling strategies
- Friendly attitude
- Excellent customer service
- Good communication
- Teamwork and collaboration
Languages
English
Native or Bilingual
Ukrainian
Full Professional
Russian
Professional Working
Spanish
Elementary
Timeline
Carside Specialist
Carrabba' Italia Grill
04.2023 - Current
Host
Carrabba' Italia Grill
04.2023 - Current
Server Assistant
Carrabba' Italia Grill
04.2023 - Current
Engineering
Downers Grove South
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