Christina Ariano Lewis
St. Clair Shores,MI
Summary
Adept Dental Assistant with extensive experience at Healthy Point Dental, demonstrating exceptional skills in dental radiography and patient relations. Excelled in maintaining sterile environments and providing top-notch chair-side support, significantly enhancing dentist efficiency and patient satisfaction. Proven track record in improving office workflows and commitment to ongoing professional development.
Overview
37
37
years of professional experience
Work History
Front Desk Receptionist
Healthy Pointe Dental
Grosse Pointe, MI
06.2020 - Current
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Received guests with warmth and friendliness, ensuring a pleasant start to their visit.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Developed strong working relationships with team members, fostering a positive work environment.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
- Maintained strict confidentiality of sensitive information, upholding privacy standards.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
Dental Assistant
Healthy Pointe Dental
Grosse Pointe, MI 48230
07.1995 - 06.2020
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Took dental images following strict patient protection rules, applying lead aprons.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Maintained cleanliness and organization of dental office, creating welcoming atmosphere for patients.
- Enhanced patient comfort by carefully explaining procedures and addressing concerns prior to treatments.
- Contributed to comfortable patient experience, offering reassurance and support throughout treatments.
Private Duty Home Health Care
Urso Family
Grosse Pointe Park,MI 48230
01.1988 - 07.1995
- Upheld strict confidentiality standards regarding sensitive patient information in accordance with HIPAA regulations.
- Improved patient comfort by providing compassionate and attentive care tailored to individual needs.
- Streamlined daily routines for patients by organizing medical supplies, ensuring easy access when needed.
- Collaborated with interdisciplinary team members to develop comprehensive care plans tailored to each patient''s unique needs.
- Enhanced patient recovery by assisting with personal hygiene tasks, including bathing, grooming, and dressing.
- Educated families on proper caregiving techniques and strategies for managing challenging behaviors or symptoms at home.
- Provided companionship to patients, engaging them in conversation and activities to promote mental wellbeing.
- Ensured medication adherence by administering prescribed medications according to schedule and monitoring for side effects.
- Reduced hospital readmissions by providing consistent, high-quality care and promptly addressing any signs of decline in the patient''s condition.
- Increased family satisfaction through regular updates on their loved one''s progress and involvement in decision-making processes.
- Supported patients'' nutritional needs by planning, preparing, and serving healthy meals according to dietary restrictions or preferences.
- Assisted disabled clients to support independence and well-being.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Provided transportation and appointments management.
- Transported clients for medical and personal outings.
- Scheduled and coordinated medical appointments.
- Assisted with end-of-life care.
- Utilized universal precautions and infection control principles in all aspects of care.
Education
General
Mount Pleasant High School
Mount Pleasant, MI06.1982
Skills
- Dental impressions
- Dental radiography
- Digital X-ray proficiency
- Equipment sterilization
- Sterilization techniques
- Professionalism and etiquette
- Team collaboration
- Instrument sterilization techniques
- Infection control proficiency
- Patient relations
- Patient education
- Dental staff support
- Continuing education commitment
- Emergency response preparedness
- Procedure support
- Patient data gathering
- HIPAA compliance
- OSHA regulations
- Patient records gathering
- Infection control procedures
- Four-handed procedures
- Taking X-rays
- Chair-side support
- Oral health education
- Customer service
- Certified in CPR/AED
- Instrument sterilization
CPR/AED
Timeline
Front Desk Receptionist
Healthy Pointe Dental
06.2020 - Current
Dental Assistant
Healthy Pointe Dental
07.1995 - 06.2020
Private Duty Home Health Care
Urso Family
01.1988 - 07.1995
General
Mount Pleasant High School