Summary
Overview
Work History
Education
Skills
Areas Of Knowledge
References
Timeline
Generic

CHRISTINA ARMATINO

Orlando

Summary

Experienced medical office professional with extensive background in high-volume environments. Proficient in managing patient appointments and providing exceptional service. Demonstrates strong conflict resolution skills and effectively addresses patient and staff concerns. Thrives in fast-paced settings while maintaining professionalism and efficiency.

Overview

9
9
years of professional experience

Work History

Medical Receptionist/Front Desk Receptionist

Orthopedic Association of Hartford
Farmington
12.2018 - 07.2024
  • Maintained organized medical records and ensured accurate data entry in systems.
  • Trained new reception staff on office procedures and patient interaction protocols.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Checked patients in and out for appointments and collected co-payments.
  • Answers incoming calls and directs customers to the appropriate authorities.
  • Assisted patients with completing intake forms and insurance verification processes.
  • Delivered high-quality administrative and customer service to sustain patient and work flows.

Medical Assistant

New Britain OBGYN
New Britain
11.2017 - 12.2018
  • Preparing patients for examinations or treatments.
  • Scheduling patient appointments and managing appointment-scheduling software.
  • Maintaining cleanliness and sanitation in examination rooms.
  • Performing basic laboratory tests and preparing specimens for laboratory testing.
  • Taking and recording patients' medical histories, vital signs, or information such as test results in medical records.

Medical Assistant

Bristol Gastro Association
Bristol
03.2015 - 07.2017
  • Coordinate and manage patient care including pre-certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic.
  • Prepare patient for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements and recording chief complaint.
  • Assist providers with exams and minor in office procedures and acts as chaperon as needed.
  • Collect and prepare specimens for laboratory testing.

Education

Diploma - Medical Billing and Coding

Florida Technical College
Deland, FL
08.2025

Skills

  • Adaptability
  • Communication
  • Customer Service
  • Team Player
  • Data Entry
  • Organized
  • Computer Literate

Areas Of Knowledge

  • Medical Receptionist
  • Medical Scheduling
  • EMR Systems
  • Specimen Collection
  • All Scripts
  • EKG & Vital Signs
  • Medical Records
  • Centricity
  • Insurance Verification
  • Front Desk Duties
  • Customer Service
  • HIPAA Trained
  • Medical Terminology
  • Charting/Records Management
  • Basic Wound Care
  • Telephone Triage
  • Epic
  • Prior Authorizations

References

References available upon request.

Timeline

Medical Receptionist/Front Desk Receptionist

Orthopedic Association of Hartford
12.2018 - 07.2024

Medical Assistant

New Britain OBGYN
11.2017 - 12.2018

Medical Assistant

Bristol Gastro Association
03.2015 - 07.2017

Diploma - Medical Billing and Coding

Florida Technical College

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