Christina Ault
San Jose,CA
Summary
Dependable and organized individual, successful at managing multiple priorities with a positive attitude. Experienced with customer service, inventory, product knowledge, and handling cash. Consistently delivering positive experiences while maintaining a clean and welcoming environment.
Overview
8
8
years of professional experience
Work History
Receptionist
Doggie Stylezz
San Jose, CA
03.2023 - 05.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained confidentiality of information regarding clients and company.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
- Was a key holder, opened and closed store, handled deposits at the end of the day.
- Cleaned and sanitized bathtubs and cages.
Sales Associate
Petco Animal Supplies Stores Inc.
Los Gatos, CA
01.2019 - 02.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Was a key holder, opened and closed store, handled deposits at the end of the day.
Personal Babysitter
Babysitter
Sunnyvale, CA
03.2016 - 04.2019
- Provided a safe environment for children, ensuring their well-being and security at all times.
- Communicated positively with children and guardians.
- Prepared healthy, age-appropriate snacks. (Children were Vegetarian)
- Taught children to organize toys, wash hands, and share by leading by example.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Maintained clean and organized living spaces, contributing to a comfortable home environment for the family.
- Managed daily routines, including meal preparation, timely transportation to various activities and to/ from school.
- Administered medications by following strict instructions from parents.
- Reassured children when upset providing emotional support and stability.
- Planned fun outings and educational activities to keep children entertained.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Logged information regarding naps, feedings, and any medications administered.
- Was trusted with a personal set of keys to family's home.
- Light housekeeping and laundry.
- Read stories, sang songs and facilitated creative play.
Education
HS Diploma -
Cupertino High School
Cupertino, CA06.2009
Skills
- Time management
- Appointment scheduling
- Multitasking and prioritization
- Spreadsheet management
- Organized and reliable
- Customer service
- Attention to detail
- Basic math
- Inventory management
- Listening skills
- Excellent people skills
- Cash handling
- Stocking and receiving
- Store opening and closing
- Merchandise display
- Friendly and outgoing
- Following directions
- Infant/Toddler care experience
Timeline
Receptionist
Doggie Stylezz
03.2023 - 05.2024
Sales Associate
Petco Animal Supplies Stores Inc.
01.2019 - 02.2023
Personal Babysitter
Babysitter
03.2016 - 04.2019
HS Diploma -
Cupertino High School