Christina Ayotte
Airway Heights,WA
Summary
Highly motivated and committed Medical Technician with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background of several years of experience in fast-paced settings. Positive and upbeat with excellent communication skills.
Overview
44
44
years of professional experience
Work History
Medical Technician
Mann-Grandstaff VA Medical Center
04.2016 - Current
- Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
- Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
- Summarized test results and activities for management via verbal updates or written reports.
- Documented and verified patient information using laboratory information system.
- Consulted with physicians about special testing and getting cost and approval for testing and sending results.
- Troubleshot problems with patient testing and contacting patients for testing problems.
- Analyzed and interpreted data, accurately identifying and reporting laboratory results.
- Upheld laboratory protocols dictated by facility, governing agencies, or special project requirements.
- Preparing samples for shipping to reference laboratory.
- Proficient in employee drug screen collections.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- Maintained patient confidence and protected hospital by keeping information confidential.
- Monitored inventory levels of supplies, equipment, and reagents used and placed orders for replacements.
- Collected and processed laboratory specimens to obtain samples for analysis.
- Computer knowledge storing and retrieving electronic documents and files. Formatting letters, reports and memoranda; transmitting and receiving emails and reports.
- Implemented infection control practices in handling specimens and equipment to provide protection and comply with health and safety protocols.
Office Manager
Modern Kenpo Karate
06.2006 - 07.2008
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Work Study Student
Spokane Community College
09.1992 - 08.1994
- Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
- Interacted with customers by phone, email, or in-person to provide information.
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Collaborated with staff members to guarantee students received best possible customer service.
- Input data into spreadsheets and databases.
Assistant Manager
The Gap
08.1984 - 06.1987
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed strategy to increase sales and drive profits.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Hospital Corpsman
United States Naval Service
08.1981 - 10.1983
- Updated medical records in EMR system and double-checked data for accuracy.
- Radiology Technician performing routine and complex X-rays.
- Provided emergency medical care and conducted physical exams and interviews to gain medical history and relevant health data.
- Maintained operational organization by ensuring equipment functionality, inventory levels.
- Followed all safety protocols and took necessary precautions while providing care.
Hospital Corpsman
United States Naval Service
10.1979 - 08.1981
- Dermatology Technician assisting in surgery, treating patients.
- Utilized medical instruments to perform minor surgeries and other procedures.
- Conducted patient intake and triage procedures.
- Performed medical tests and collected samples for laboratory analysis.
- Administered medications through injections and IVs in compliance with physician orders.
- Provided emergency medical care and conducted physical exams and interviews to gain medical history and relevant health data.
- Helped with preparation of medical equipment and supplies for use in hospital procedures.
- Updated medical records in EMR system and double-checked data for accuracy.
- Followed all safety protocols and took necessary precautions while providing care.
Education
No Degree - Certified Phlebotomist
Spokane Falls Community College
Spokane, WA09.2015
Associate of Applied Science - Computer And Information Sciences
Spokane Community College
Spokane, WA06.1995
No Degree - Navy Corpsman
Navy Hospital Corps School
Great Lakes 12.1979
Skills
- Test Result Analysis
- Phlebotomy Functions
- Patient Status Assessment
- Medical Terminology Knowledge
- Complex Problem-Solving
- Time Management
- Patient Care Documentation
- Data Management
- Email Software
- Maintaining Inventory
- Train Employees
- Patient Care Contributions
- Critical Thinking
- Microsoft Outlook
- Documentation Management
Timeline
Medical Technician
Mann-Grandstaff VA Medical Center
04.2016 - Current
Office Manager
Modern Kenpo Karate
06.2006 - 07.2008
Work Study Student
Spokane Community College
09.1992 - 08.1994
Assistant Manager
The Gap
08.1984 - 06.1987
Hospital Corpsman
United States Naval Service
08.1981 - 10.1983
Hospital Corpsman
United States Naval Service
10.1979 - 08.1981
No Degree - Certified Phlebotomist
Spokane Falls Community College
Associate of Applied Science - Computer And Information Sciences
Spokane Community College
No Degree - Navy Corpsman
Navy Hospital Corps School
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