Overview
Work History
Education
Timeline
Generic

Christina Bales

Edinburg,IL

Overview

23
23
years of professional experience

Work History

Staff Assistant

Wexford Health
04.2024 - Current
  • Supported daily operations with efficient task management, contributing to overall office productivity and organization.
  • Established strong working relationships with coworkers through excellent communication skills which led to improved teamwork capabilities.
  • Maintained accurate record-keeping systems to ensure easy access to vital information for staff members.
  • Served as a liaison between departments, facilitating effective collaboration on projects and initiatives.
  • Provided clerical support, addressing routine, and special requirements.
  • Managed extensive calendar scheduling for department leaders, ensuring timely attendance to important engagements.
  • Organized travel arrangements for Individuals in custody ensuring smooth transitions during outside medical trips.
  • Handled incoming phone calls professionally, directing callers to appropriate parties or addressing their inquiries directly when possible.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.

Pharmacy Technician

Wexford Health Services
02.2023 - 04.2024
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.

Pharmacy Technician

Wexford Health Services
06.2022 - 02.2023
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Entered and processed patients' prescriptions into internal system.

Medical Records Clerk

Wexford Health Services
04.2021 - 06.2022
  • Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
  • Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
  • Processed medical records requests from outside providers according to facility, state, and federal law.
  • Scanned medical records in digital format for easy retrieval and accessibility.
  • Maintained patient confidence by keeping patient records information confidential.
  • Printed and photocopied documents to provide patients with copies of medical records.
  • Maintained patient records systems by archiving, scanning and indexing important documents and files.
  • Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
  • Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
  • Supported medical staff by providing organized and accurate medical records.
  • Reviewed charts and flagged incomplete or inaccurate information.

Pharmacy Technician

Memorial Medical Center
07.2001 - 06.2022
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
  • Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
  • Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
  • Counted, measured and compounded medications following standard procedures.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
  • Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Aided pharmacists in preparing sterile compounding products for IV administration using aseptic techniques.

Education

Career Diploma - Pharmacology

Penn Foster Career School
Scranton, PA
04.2008

High School Diploma -

South Fork Community High School
Kincaid, IL
05.1999

Timeline

Staff Assistant

Wexford Health
04.2024 - Current

Pharmacy Technician

Wexford Health Services
02.2023 - 04.2024

Pharmacy Technician

Wexford Health Services
06.2022 - 02.2023

Medical Records Clerk

Wexford Health Services
04.2021 - 06.2022

Pharmacy Technician

Memorial Medical Center
07.2001 - 06.2022

Career Diploma - Pharmacology

Penn Foster Career School

High School Diploma -

South Fork Community High School

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Christina Bales