Christina Baltimore

• Monitored and authorized entrance and departure of visitors and employees to guard against theft and maintain security of premises.
• Used search mirror to conduct full vehicle searches on passenger and commercial trucks.
• Monitored all doors and windows of all facility buildings on AEDC to prevent entry of unauthorized individuals.
• Circulated among visitors, patrons and employees to preserve order and protect property.
• Completed full building and grounds patrols to spot and investigate concerns.
• Responded quickly to incidents, alarms and assessed active situations for security concerns.
• Reduced vandalism and criminal activity by keeping close eye on premises through personal checks.
• Logged vehicles entering and leaving premises.
• Checked personnel ID badges and issued temporary credentials to visitors.
• Scanned incoming and outgoing personnel using hand-held scanners, and FIDO machinery to protect building, assets and individuals.
• Performed hourly patrols of building areas, parking lots and facility grounds.
• Worked with local law inforcement in all traffic stops, vehicle assists, and exercises. Monitored roads in and on base.
• Performed perimeter checks of AEDC to ensure the perimeter is safe and secure.
• Monitored the Golf Course, Fitness Center, Sinking pond, Hunters Safety areas, camp ground, cabins, Recreation area, housing gate and the Dam were all safe and secure.
• Blocked off all areas where hazardous materials have spilled.
• Directed traffic when an accident occurs.
• Secure areas with a Coridon 360 to ensure a building is safe when alarms go off.
• Close down and lock all operational buildings after working hours.
• Protect all armory buildings with hourly checks.

Safeguarded transportation operations at Nashville International Airport facility

Identified potential security concerns and completed additional checks

Developed plans and strategy to deal with security breaches

Controlled situations resulting from security breaches by engaging and containing suspects until police or other security personnel arrive

Executed security rules and procedures and calmly and promptly escorted individuals with non-compliant items out of sterile area

Moved throughout facility and among customers to remain aware of any developing security situations

Coordinated with security personnel throughout facility via radio communication, updating colleagues on situations requiring attention or action

Screened passengers to counter safety threats

Operated X-ray screening machines and tools to check people, containers and personal belongings

Observed behavior of personnel and guests to look for suspicious actions or anomalies

Identified and challenged potentially unauthorized individuals to prevent access to restricted areas

Updated daily documentation, logs and reports

Performed deep searches and pat-downs to look for unauthorized materials and items such as weapons and explosives

Maintained strong customer service and command presence while conducting all screenings

Checked tickets and passports for integrity to prevent fraudulent travel

Directed passengers navigating screening process, providing additional support to individuals exhibiting difficulties or disabilities

Acted quickly during stressful or emergency situations to reduce opportunity for breeches, unnecessary delays, confusion, damage of materials, equipment and or injury to passengers

Manually screened passengers unable to pass through metal detectors or who triggered alarms using handheld metal detector and explosive trace detection wand

Operated x-ray viewing equipment to evaluate contents of carry-on and checked baggage, pulling suspect items aside for further inspection

Searched baggage containing potentially prohibited items by hand, demonstrating caution appropriate for level of suspected risk

Scanning individuals quickly to keep lines continuously moving and detecting any potential threats

Provided top-notch protection to passengers and employees by conducting tests for explosives residue

Moved throughout facility and among customers to help canine team remain aware of any developing security situations through testing

Coordinated with other security personnel throughout facility via radio device communication, updating colleagues on situations requiring attention or action

Assessed baggage which triggered alarms to determine whether additional search was warranted

Studied action plans to respond to emergency situations

Enforced security regulations and calmly and promptly escorted individuals to private areas for screening

Protected planes, passengers and crew by testing items and individuals for explosive material residue

Manually searched carry-on or checked baggage containing suspect items such as weapons or liquids exceeding volume limits

Screened checked baggage using OSARP through Explosive Detection System (EDS)

ATLAS team, screening individuals for possible insider threats

EAC panel, to take all TSO concerns and create solutions within our team

Take further concerns to ASFD and FSD for further wisdom on issue

Screened over 350 passengers per day by verifying ID's and boarding passes

Processed Nissan vehicles around plant to ensure proper completion of each model and to restock vehicles

Updated computer tracking system of vehicles with latest product movements/locations

Checked shipments against paperwork and signed documents to ensure vehicle was processed properly

Dropped off vehicles for repair, inspections, recalls, tinting and missing parts

Trained new employees on job duties, company policies and safety procedures for training purposes

Built and cultivated lasting rapport with employees, peers, and upper management

Used hand-held devices, computer scanners and manual entry to track inventory movements

Purchased new vehicles from Nissan to add inventory for processing and redistribution

Settled invoices with vendors to ensure proper payment

Located lost or needed inventory for outside vendors to purchase in a timely manner

Checked paperwork to ensure all open accessories were done and completed

Redirected all vehicles with open accessories on work orders to proper destination for processing

Did inventory on several acres of vehicles to keep inventory up to date and accurate

Drove vehicles upon ramps for installation of proper rain guards on certain units

Redirected inventory to new locations to keep up with shipping needs of vendors

Consolidated inventory to make room for more inventory on several acres of property

Dealt with vendors entering into facility who were looking to load certain vehicles for distribution

Transported units to speedway to make room for more inventory

Transported units to a remote processing lot for year-end event to move as much inventory as possible to make room for latest models to arrive

Worked on the PAD to receive all new inventory that came off assembly line and assigned it to specific lots for inspection and redistribution

Met and exceeded all deadlines and received multiple awards for this

Drove through acres of inventory to locate lost vehicles that were misplaced

by employees

Organized work and stations to meet demanding production goals

Assembled parts as required per each job

Monitored machine operation and diagnosed malfunctions

Responsible for TPM on all line carts and pick area carts to make sure labeling is intact

Cart functions properly and is secured in all dividers

Set up and verified functionality of equipment prior to everyone arriving each day

Managed team performance by training, mentoring, and motivating new and seasoned employees

Read and followed standard operating procedures

Made sure that products were produced on time and are of good quality

Assisted machine operators with finished pieces

Prepped cars on production line before it reaches line assembly

Subbed up parking breaks, brake pedals, battery cables, and other parts for line distribution

Loaded engine harnesses into carts according to computers reference guide for line production

Picked parts for line production

Operated sunroof assist to load sunroofs and install into cars on line

Assembled actuators to be picked for line production

Performs 5S Methodology on a daily basis

Stock parts in all areas and maintain a functional area

Asses all areas worked to redesign area for best flow and to ensure best production of job

• Copied, logged and scanned supporting documentation.
• Supported Chief Operating Officer with daily operational functions.
• Sorted parts within the warehouse into containers to be shipped all over the US.
• Received freight/parts on inbound trucks, unloaded trucks and sorted freight/parts according to destinations. Sorted labels according to part numbers and quantity,  labeled items by matching item numbers, scanned and reloaded into new truck destination. 
• Communicated with drivers to pick up, drop off full and empty tractor trailers to and from the yard.
• Secured trailer wheels with chalk, locked and unlocked air connections for safety, verified serial numbers of all trucks for correct destinations. 
• Communicated with several supervisors via radio to verify trucks, destinations, part numbers, damaged parts, request documentation of shifted parts within trucks for damage. 
• Communicated with forklift drivers to distribute labeled parts within the warehouse. Directed forklift drivers concerning damaged parts, and or relocation of parts within the warehouse that were in need of inspection. 

• Verified data integrity and accuracy
• Copied, logged and scanned supporting documentation
• Analyzed departmental documents for appropriate distribution and filing
• Transported packages from inbound trucks to sorting location
• Cleared all inbound trucks of any and all leftover packages
• Sorted estimated 1200 packages an hour for an average of 5-8 hours all over the US, Canada and Alaska
• Scanned all inbound packages and verified all zip codes to ensure proper shipping
• Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
• Worked with to resolve destination problems, improve operations and provide exceptional customer service

• Sorted products onto shelves according to type.
• Maintained a clean and organized workspace. 
• Filled customer orders with efficiency and accuracy.   
• Separated damaged items from functional ones before placing them on shelves. 
• Tracked time spent on assignments each day for productivity reporting.
• Picked up incoming stock and delivered materials to designated locations.
• Helped maintain organization of isles where merchandise is stored. 

• Expanded customer base by identifying needs, developing solutions and delivering client-centered products.
   
• Expanded sales by 15% by facilitating client satisfaction and renewing customer relations.
   
• Contacted customers as soon as issues arose to immediately find resolution before the problems escalated.
• Built and strengthened long-lasting client relationships based on accurate price quotes and customer-requests.
   
• Boosted team profits with efficient time and resource management focused on meeting and exceeding sales targets.
   
• Consistently hit and exceeded sales goals by 20%.
• Delivered a high level of service to clients to both maintain and extend the relationships for future business opportunities.
• Asked appropriate open-ended questions to discover prospects' needs and requirements.
• Worked with designers and production staff to create high-quality and brand-specific ads.
• Maintained inventory onsite and offsite locations to ensure stock was compliant with customer needs. 
• Maintained a three room store to make sure all products were presented in an appealing manner and all deals were set for quick sales. 

• Mulched gardens, placed sod and adjusted soils.
• Arranged winter decorations, including holiday lights, wreaths and garlands.
• Inspected facility and building grounds to identify areas requiring maintenance and repair or posing safety hazards.
• Conducted preventative maintenance on facility systems to verify operational status.
• Disposed of debris, trash, and recyclable materials appropriately and promptly.
• Communicated operational issues and changes to supervisor on regular basis.
• Employed wide variety of hand and power tools including hoists, drills, precision measuring instruments and electronic testing devices.
• Maintained compliance with company standards to perform all maintenance activities.
• Maintained positive relationships with all customers.
• Promoted shop safety by working in a safe manner.
• Operated wide variety of equipment including power saws, sanders, grinders, and basic hand tools.
• Followed company procedures to maintain work environment in a neat and orderly condition.
• Cleaned the 2800 capacity sanctuary, maintained two levels of classrooms and offices for cleanliness and use during the day.
• Secured the entire church, offices and classrooms for safety and downtown during the week at night.
• Was responsible for all parties and events to maintain stability and to assist in any way possible.
• Worked with security to ensure safety during every service three times and week.

Raised seven children and home schooled them through high school

Taught basic life skills and how to serve God and others with all they have

Led planning and achievement of goals and objectives

Teaching health education classes, Algebra 1-2, English 1-3, Biology, Science 1-3, Basic math, History 1-4 through ABEKA and Switched On School House

Continually improved knowledge, skills and performance based on life skills and self-identified professional developmental needs

Gave countless talks on importance of health, drugs, sex education and specific disease prevention and treatment strategies for any future knowledge

Teaching the kids how to save thousands of dollars by researching and implementing coupon cost-saving initiatives and creating fresh new approaches to preparing for the future by living on a budget

Continually mentoring and encouraging my grown children to pursue their goals no matter how out of reach they may seem

Encouraging them all to go further than their friends, to look past obstacles, to believe they are already enough

Transported children to and from school, activities and appointments.

Kept everything organized and running smooth while running a full time business with several employees also went to school myself during this time

• Established budgets, negotiated costs with vendors and reduced expenses.
• Detected and resolved routine and complex concerns negatively impacting business management operations and strategic planning.
  
• Improved customer satisfaction by resolving critical issues quickly and efficiently.
• Researched market competitors and trends to formulate new business plans.
• Evaluated team performance to ensure compliance with applicable regulations.
• Adhered to safety requirements with no complaints, incidents or accidents.
• Built company's reputation within the community as reliable and trustworthy automotive repair organization.
• Projected long-term company requirements and conceptualized approaches to build customer loyalty and maximize revenue generation.
  
• Automated key office processes, including payroll, AP/AR, record keeping and compliance tracking.
• Overseen an office manager, and two master technicians to ensure maximum productivity.
• Business consisted of the repair of European vehicles.
  

• Performed account reconciliations and resolved variances.
• Data entry of new charts and updated existing patients.
• Created new charts and organized existing charts.
• Billed and re-coded invoices that were incorrect and resubmitted information to insurance companies.
• Mailed invoices to insurance companies when necessary.
• Worked from home performing all duties above and answering all incoming calls.
• Managed collections claims for unpaid bills against estates of debtors.
• Located errors and promptly refiled rejected claims.
• Evaluated patients' financial status and established appropriate payment plans.
• Performed billing and coding procedures for ambulance, emergency room, impatient and outpatient services.
• Posted and adjusted payments from insurance companies.
• Communicated with patients for unpaid claims for HMO, PPO and private accounts and delivered friendly follow-up calls for proper payments to contracts.

• Established budgets, negotiated costs with vendors and reduced expenses.
• Enhanced customer loyalty and satisfaction by addressing concerns in a speedy and knowledgeable manner.
  
• Hired and trained employees and evaluated their job performance.
• Researched market competitors and trends to formulate new business plans.
• Scheduled, directed and motivated team to maximize productivity and optimize operational efficiency.
  
• Created a comprehensive business plan complete with sales goals and financial data.
• Developed and implemented detailed business plan to get operations running on the best foundation.
• Established and maintained strong procedures for daily operations.
• Built company's reputation within the community as reliable and trustworthy transportation organization.
• Improved customer satisfaction by resolving critical issues quickly and efficiently.
• Increased revenue while providing preventative maintenance on tow truck, three- two car haulers, two- three car haulers and one- seven car hauler equipment and managed inventory.
• Projected long-term company requirements and conceptualized approaches to build customer loyalty and maximize revenue generation.
  
• Controlled expenses and maximized savings through the effective negotiation of vendor contracts.
  
• Recruited and hired talented staff to fill key positions.
• Adhered to safety requirements with no complaints, incidents or accidents.
• Evaluated team performance to ensure compliance with applicable regulations.
• Had a contract with Adesa Auto Auctions and ABC Auctions to transport new and leased vehicles in and out of state back to the auctions for resale.
• Handled repossessions for lenders recovery and a list of other smaller recovery businesses.
• Dealt with Bank One, Fifth Third, Capital One and many other banks to organize repossessions of cars with past due balances.
• Overseen 9 employees while organizing the scheduled pick ups, drop offs and payroll.