Dedicated and focused employee who can prioritize and excels at completing multiple tasks simultaneously. Excellent organization, communication, and relationship building skills. Articulate and friendly with a professional demeanor.
Overview
13
13
years of professional experience
Work History
Manager/waitress
Great Lakes Diner
08.2024 - Current
Supervised server staff and simultaneously served personal section of tables.
Maintained a clean and inviting dining area to enhance overall guest experience at the restaurant.
Developed strong relationships with regular customers, fostering loyalty to the establishment.
Trained new staff members on restaurant policies, procedures, and customer service standards.
Resolved guest complaints swiftly and professionally, resulting in increased repeat business.
Trained staff members on use of POS system.
Printed end of shift reports and balanced cash drawer recording and comparing cash on hand to sales before dropping in safe.
Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
Cross-trained to handle all restaurant duties from front of house to back as well as trained all new employees.
Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
Shipping Auditor
Trimstar
02.2023 - 02.2024
Pulled, verified, and packaged items for shipment.
Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Verified orders by comparing names and quantity of items packaged with shipping documents.
Enhanced shipping efficiency by implementing an effective auditing process for all outgoing shipments.
Receptionist
Spring Dynamics Inc.
06.2012 - 07.2015
Managed receptionist area by greeting incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Answered and screened multi-line telephone system promptly and directed incoming calls to correct offices.
Served as central point of contact for all outside vendors needing to gain access to building
Corresponded with clients through email, telephone, or postal mail.
Provided administrative support to staff members by handling all correspondences, filing all documents, making copies, and dispersed all mail accordingly.
Recorded all shop inventory on weekly basis.
Created purchase orders and ordered all supply items throughout office and shop.
Attached AP checks to correct invoices and approved before mailing them out.
Managed safety, first aid, and uniform accounts.
Supported HR activities by assisting with recruitment process, including scheduling interviews and organizing candidate information.
Acting Sales Lead at Great Lakes E-Learning Services Private Limited (Great Learning)Acting Sales Lead at Great Lakes E-Learning Services Private Limited (Great Learning)