Experienced nursing professional with a strong background in clinical management. Skilled in pediatric hematology and oncology care, including medication preparation and administration, interdisciplinary collaboration for optimal patient care. Proficient in navigating the patient experience, including prior authorizations and financial assistance. Demonstrated outcome-focused leadership, leading to increased patient and staff satisfaction throughout years of leadership.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Clinical Nurse Manager
Boston Children’s Health Physicians
01.2016 - Current
Manage daily operations of a busy pediatric hematology oncology outpatient infusion center. Oversee staff of medical assistants, nurses, nurse practitioners and others.
Cared for and coordinated outpatient care for Hematology, Oncology, and Bone Marrow Transplant patients receiving chemotherapy, immunotherapy, blood products, and clinical trial drugs. Prepare and administer chemotherapy and other biologics.
Served as a key point of contact between nursing staff, physicians, administration, and other healthcare professionals.
Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns. Managed staff scheduling and time off to adequately staff infusion center and allow for earned time off.
Oriented new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Supervised, directed, and motivated high-quality performance from nursing staff. Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
Improved patient satisfaction scores by fostering a team-oriented environment among nursing staff.
Promoted professional development opportunities to encourage nurses to pursue continuous training.
Advocated for patients rights and ethical considerations in all aspects of care delivery.
Established strong relationships with patients & families, providing support and education throughout the treatment and beyond.
Worked at least 40 hours per month as staff nurse to maintain clinical proficiency.
Provided skilled, timely and level-headed emergency response to critically-ill patients.
Assisted in staff recruitment efforts, conducting interviews and evaluating candidates for open nursing positions.
Organized and administered vaccines at Annual Flu clinic for staff and patients
Senior Staff Nurse
New York Presbyterian Hospital/ Weill Cornell Medical Center
01.2000 - 01.2016
Primary RN on a 30-bed pediatric unit, caring for infant through adolescent patients with various medical conditions
Provide & maintain tracheostomies, IV’s, chemotherapy, and other nursing responsibilities
Chair of Unit Practice Council.
Promoted a positive work environment by collaborating with interdisciplinary teams and participating in regular staff meetings.
Led quality improvement initiatives within the department, resulting in streamlined workflows and increased efficiency.
Facilitated patient discharges by coordinating with medical teams, social workers, case managers, and other support staff.
Prevented infections through diligent adherence to infection control policies, including proper hand hygiene techniques and equipment sterilization procedures.
Mentored junior nurses, providing guidance on clinical skills and professional development.
Provided compassionate end-of-life care, supporting patients and their families during difficult times.
Nurse
Interim Health Care Home
01.2000 - 01.2013
RN in home care and on-site settings
Responsibilities include medication infusion, wound care, and educating patients about home care needs
Dispense immunizations throughout the community.
Education
Bachelor of Science - Nursing
Boston College
Chestnut Hill, MA
Skills
Quality Improvement
Interdisciplinary Collaboration & Effective Communication