CHRISTINA BARELLA
FORT COLLINS,US
Summary
Results-oriented Office Manager and Admissions Coordinator with a robust 11-year background in administrative tasks and team supervision. Excels in optimizing operational workflows and financial transactions to boost efficiency and accuracy. Dedicated to fostering an environment that enhances productivity and meticulous financial management.
Overview
12
12
years of professional experience
Work History
Marketing Director
Coal Creek Post Acute and Assisted Living
11.2024 - Current
- Built strong relationships with industry professionals and influencers.
- Created content and promotional materials to drive engagement and conversions.
- Managed annual marketing budget, ensuring cost-effective allocation of resources for maximum impact.
- Spearheaded market research initiatives to identify trends and opportunities for growth.
- Managed marketing budget for maximium ROI.
- Increased customer engagement by developing and implementing multi-channel marketing strategy tailored to diverse audience segments.
- Continually maintained and improved company's reputation and positive image in markets served.
- Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
Business Office Manager/Admissions Coordinator
The Center at Rock Creek
10.2021 - 10.2024
- Coordinated office workflow, improving admissions process
- Managed precise financial records, ensuring compliance
- Optimized workflows with teams, saving time and resources
- Oversaw the processing of incoming referrals.
- Resolved operational issues, enhancing service quality
- Oversaw office tasks, ensuring smooth operations
- Innovated admissions procedures, increasing efficiency
- Fostered team cooperation
- Streamlined admissions processes, improving customer.
- Fostered meaningful partnerships with hospitals and kin.
Administrator & Director of Marketing
Aspen House
04.2019 - 10.2021
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
Care Coordinator/QMAP/Care Manager
The Suites & MorningStar Senior Living
01.2013 - 03.2019
- Used company software and databases to maintain records of services performed and patient conditions.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
- Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
Education
HEALTH CARE ADMINISTRATION -
Front Range Community College
Fort Collins, CO02.2024
40 HOUR ASSISTED LIVING ADMINISTRATOR -
Leading Age Colorado
01.2024
Skills
- Staff Development
- Payroll Administration
- Customer Complaints
- Team Building
- Motivational Leadership
- Customer Service
- Operations
- Market planning and execution
Timeline
Marketing Director
Coal Creek Post Acute and Assisted Living
11.2024 - Current
Business Office Manager/Admissions Coordinator
The Center at Rock Creek
10.2021 - 10.2024
Administrator & Director of Marketing
Aspen House
04.2019 - 10.2021
Care Coordinator/QMAP/Care Manager
The Suites & MorningStar Senior Living
01.2013 - 03.2019
HEALTH CARE ADMINISTRATION -
Front Range Community College
40 HOUR ASSISTED LIVING ADMINISTRATOR -
Leading Age Colorado
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